• You are collaborative and enjoy solving analytical problems to help our team to reach their potential 

• We are a team of big thinkers who are engineering the future of banking 

• Together we will build tomorrow’s bank today, using world-leading technology and innovation 

Do work that matters 

CommBank is recognised as leading the industry in IT and operations with its world-class platforms and processes, agile IT infrastructure, and innovation in everything from payments to internet banking and mobile apps. Our team are the brains behind Australia’s number one banking app: Netbank. We go beyond a passion for web and mobile development, creating reliable APIs at a unique scale and you could be a part of the journey. 

See yourself in the team 

We support the digitisation and optimisation of operational processes across the bank supporting the Chief Operating Office (COO) and our product business in simplifying and enhancing the customer experience. Our value comes from abstracting away the complexity and reducing the cognitive load from our front-line teams so they can better serve our customers. 

We are a team of over 600 spilt across India and Australia.  Across 60 squads we are custodians of two towers and multiple services: Workflow and Process Digitisation; Quality Engineering ;  
Service Management and Site Reliability Engineering; and Delivery. 

In this role you will: 

• Lead and develop the capability of individuals across the chapter 

• Contribute to the uplift of the Chapter’s maturity through SME knowledge and by driving and fostering collaboration across the Chapter to create a culture of sharing, learning and problem solving. 

• Formulate hypotheses to validate customer problems and define clear learning objectives that will inform product roadmap and prioritisation decisions. 

• Apply expertise to support prioritisation, balance trade-offs, and explore strategies to successfully achieve business outcomes. 

• Accountable for addressing impediments, driving decisions and resolving escalations and act as the voice of the business and translate this for the team. 

• Lead the Squad day-to-day to deliver change and lifecycle activities. 

We’re interested in hearing from people who:  

• Have good experience with Microsoft Power Platform, including Power Automate Desktop (ideally be certified), Powershell, .Net and Azure 

• Experience designing mature automation solutions using CICD pipelines for deployment and exposure to automated testing patterns 

• Have strong people leadership skills to lead, develop, motivate team and help them grow providing direction and guidance as required 

• Possess excellent communication and stakeholder engagement skills 

• Are analytical thinkers, problem solvers and are able to deliver outcomes manoeuvring through inter-dependencies that are both internal and external 

Working with us:   

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive work environment. We’re looking for people who truly live our values: Care, Courage and Commitment and we’ll offer you great opportunities to develop your career with us.