Salary: £25,964 - £35,701 per annum

Location: Hybrid / Norwich, Reed House

Hours: 36 per week                  

Contract Type: Secondment/Fixed Term Contract ending September 2025

Do you have strong organisational skills, a commitment to customer service and experience of working in high volume transactional environment? 

An exciting opportunity has arisen for an Insurance Officer to join our Insurance team in Norwich. In a nutshell, an Insurance Officer will undertake the claims management process, minimising claims exposure, advising the business on claims liability and ensuring that the organisation adheres to all legal obligations.  

You’ll perform all tasks on a timely and accurate basis and in line with the agreed service level agreement, escalating with management where these may not be met in order that they can implement contingency plans where appropriate to maximise service delivery and maintain standards.  Demonstrating an acute attention to detail and investigatory nature towards all claims processing, reconciliation and reporting duties, you’ll ensure data is reviewed and discrepancies rectified on a timely basis.  

With a proactive approach to all duties undertaken ensuring that any concerns raised from internal or external sources are satisfactorily resolved as quickly and efficiently as possible, you’ll represent the team in a positive manner ensuring information is shared appropriately. Providing relevant training and guidance where needed you’ll enable stakeholders to meet the requirements of the Insurance Team.  

You must be a confident and an excellent communicator with some previous experience in a similar high volume transactional environment. An eye for detail and strong investigatory and administrative skills are essential.  

If you have excellent IT skills specifically Microsoft Word, Excel and Outlook we want to hear from you!  

No previous insurance specific experience is required as training will be provided.

If this sounds like an opportunity for you then please review the full role profile before applying - Insurance Officer

Salaries are just the starting point.  Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here

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Closing Date: Thursday 19th December 2024 at midnight. Interviews will be taking place w/c 6 Januray 2024

This is a hybrid role with a base location at our offices in Norwich.  Candidates will be expected to work from the office at least 1 day per week.

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You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.  You are required to reside in England or Wales for the duration of your employment.