Job Description Summary

Be the first point of care—where compassion meets efficiency.

Are you calm under pressure, highly organized, and committed to delivering excellent customer service? Join our team as an Emergency Room Registrar (PRN) and play a vital role in ensuring patients receive timely, seamless care from the moment they walk through our doors.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

PRN

Cost Center

CC000113 CHE - Admitting & Registration (CMC)

Pay Rate Type

Hourly

Pay Grade

Health-19

Scheduled Weekly Hours

12

Work Shift

Rotating (United States of America)

Job Description

About the Role
As an ER Registrar, you are the welcoming face of our emergency department. You’ll manage patient intake, handle critical administrative functions, and guide patients and families through the registration process with professionalism and empathy. While this is a non-clinical role, your impact is essential to the overall patient experience and operational flow of the ER.

Key Responsibilities

• Greet patients and visitors with professionalism and compassion
• Collect and verify patient information for registration and admission
• Explain and assist with completion of intake forms and required documentation
• Validate insurance details and communicate coverage information clearly
• Manage patient records while maintaining strict confidentiality standards
• Handle incoming calls, maintain organized filing systems, and support front desk operations
• Collect payments and provide general assistance to patients and visitors
• Communicate wait times, policies, and procedures effectively

PRN (As-Needed) Commitment
This is a PRN position requiring a minimum of 12 hours bi-weekly, based on departmental needs. Additional hours may be requested by your supervisor to meet operational demands. Scheduling may vary, with flexibility required as hours can increase or decrease depending on unit needs.

Why Join Us?
Be part of a team that makes a difference every day. In this role, you’ll contribute to a supportive, fast-paced healthcare environment where your work directly impacts patient care and experience.

Additional Job Description

What We’re Looking For

• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Ability to remain composed in a fast-paced, high-pressure environment
• Attention to detail and commitment to accuracy
• Customer service mindset with a compassionate approach

Minimum Qualifications

• High School Diploma or GED required

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees