Posted:
2/24/2026, 4:01:00 AM
Location(s):
Washington, United States ⋅ Gig Harbor, Washington, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
You Belong Here.
At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.
FTE: 0.0, Shift: Days, Schedule: 0600-1630 M-F. Per Diem.
Position Summary
Daily operation in pre-registration, scheduling and registration of outpatient, observation, inpatient and ED; Collective of accurate demographic information; Collection of correct insurance information for proper billing; Use of insurance management tools; Obtain correct insurance benefits (co-pays, deductibles, pre-certification, referrals and authorizations); Refer patients to financial advocate for charity care and other assistance; Time Management of patient flow; Self-motivation and professionalism; Excellent Communication skills; Department and House wide phone calls; Appropriate documentation as relates to patient accounts; Perform limited order entry; After probationary period, may train new employee’s; Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age and cultural needs of the patients served on his/her a assigned location and with the upmost customer service providing a positive patient experience; Perform related duties as required.Responsibilities
Why MultiCare?
Rooted in the local community – Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years
Growth and education – Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your future
Well-being and support – Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life
Living our values – Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other
Belonging for all – Employee Resource Groups, inclusion initiatives and outreach programs support a workplace where every voice is valued
Pacific Northwest lifestyle – Work and live where natural beauty, adventure and strong community connections are part of everyday life
Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $20.07 - $28.87 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.Associated benefit information can be viewed here.
Website: https://www.multicare.org/
Headquarter Location: Tacoma, Washington, United States
Employee Count: 10001+
Year Founded: 1882
IPO Status: Private
Industries: Health Care ⋅ Information Technology ⋅ Medical ⋅ Primary and Urgent Care