Application Assessor - Hybrid

Posted:
12/10/2024, 3:37:52 PM

Location(s):
Alberta, Canada ⋅ Calgary, Alberta, Canada

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Workplace Type:
Hybrid

Location: Calgary Head Office – Other AER office locations may be considered

Employment Type: Full Time – Permanent

Salary Range: SP1, Level 3, $60,160.00 - $75,200.00 per year. The final compensation for this position will be determined based on individual factors, including education, qualifications, experience, and internal equity.

Application Assessor – Hybrid

The Opportunity­­

The Regulatory Applications branch of the Alberta Energy Regulator (AER) is seeking an Application Assessor to join our Eligibility, Transfers, and Security (ETS) team. In this role, you will evaluate eligibility, transfer, and security applications under various directives. The ETS team operates with efficiency and autonomy, while emphasizing logical decision-making and recommendations.

This position has an integral part in the acquisition and divestiture of oil and gas assets in Alberta and plays a vital role in supporting and developing the implementation of Alberta's liability management framework by the AER. Regular engagement with internal and external stakeholders is required to provide guidance and advice.

What your day-to-day will look like:

  • Engage with internal and external stakeholders to triage requests and provide direction and advice on inquiries.

  • Evaluate standard applications and requests for eligibility, transfers, and security, to ensure regulatory requirements are met at time of application (during the intake phase).

  • Request required additional information, analyze provided information, and make recommendations for next steps. Prepare applications and make recommendations for decision.

  • Verify corporate licensee information to ensure eligibility compliance is being met. Support recommendations for eligibility status changes as required.

  • Identify opportunities for continuous improvement and support projects and initiatives as required.

What we’re looking for in you:

  • Bachelor’s degree in science, arts or other related education is preferred.

  • 1-3 years experience in customer service, analytical, or regulatory roles.

  • Basic understanding of the Liability Management Framework and risk management in relation to energy development is considered an asset.

  • Strong emotional and strategic intelligence with demonstrated empathy and stakeholder engagement skills.

  • Excellent organizational habits, effective communication abilities, efficient time management skills, and ability to work effectively in ambiguous and evolving environments.

Additional Information:

  • All applicants must be legally entitled to work in Canada at the time of application.

  • SEC1 - This position will be subject to pre-employment background screening, including a criminal record check.

  • Should an individual with the required qualifications not be available, applicants with closely related qualifications may be considered. As a result, the position may be redesigned and/or reclassified.

  • If you need accommodation during any stage of the recruitment process, please email [email protected]. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

What we offer you:

  • Great benefits from your first day of work

  • Flexible Work Program - hybrid work and flexible hours

  • Defined benefit pension plan

  • Flexible benefits program options, including Personal & Health spending account(s)

  • Generous vacation entitlement and flex days


More information about working at the AER’s including our comprehensive Total Rewards package can be found in the careers section of our website https://www.aer.ca/providing-information/about-the-aer/careers/what-we-offer

Our Commitment to Diversity:

At the AER, our values of Accountability, Collaboration, Transparency, and Trust & Respect are foundational to our culture – a culture where every individual, regardless of race, colour, religion, gender, national origin, age, disability, or any other legally protected factors, thrives and contributes their unique perspectives.  

Our commitment to diversity, equity, and inclusion fuels innovation, creating a brighter, more sustainable Alberta for all. Join us in shaping this dynamic future.

Application closing date: January 1, 2025, at midnight.

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