Project Role : Security Architect
Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations.
Must have skills : SailPoint IdentityIQ
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: We are seeking an experienced SailPoint IdentityIQ (IIQ) L3 Operations Engineer to support and troubleshoot complex issues in a large-scale Identity Governance environment. This role focuses on advanced production support, workflow diagnostics, provisioning failures, connector troubleshooting, and rule-level debugging. The ideal candidate should have deep hands-on experience with IIQ internals and must be comfortable analyzing logs, resolving complex lifecycle events, and managing end-to-end identity operations Roles & Responsibilities: -Provide L3 production support for SailPoint IdentityIQ, analyzing and resolving complex provisioning, workflow, rule, and lifecycle management issues. -Investigate failures in Identity Requests, provisioning plans, approval flows, and scheduled tasks, performing detailed log and root-cause analysis. -Troubleshoot aggregation, correlation, and identity cube creation issues across authoritative sources and connected applications. -Analyze and fix connector-level issues (AD, JDBC, REST, Web Services, custom connectors) and support integration-related defects. -Review and debug BeanShell rules and workflows, identifying defects and validating logic without introducing functional impact. -Monitor and maintain scheduled tasks, background jobs, and system health, ensuring consistent identity processing and data quality. -Support incident, service request, and change management processes, ensuring timely resolution and accurate documentation. -Collaborate with security, application, and infrastructure teams to resolve cross-system IAM issues and dependency failures. -Perform impact analysis and validation for code/configuration changes introduced by development teams or during upgrades. --Drive continuous improvement in operational stability, implementing permanent fixes, automation, and best practices for IIQ operations. -Lead and support Disaster Recovery (DR) activities, including failover validation, environment health checks, and restoration of IAM services Professional & Technical Skills: -Experience working with log analysis platforms (e.g., Sumo Logic, Splunk, ELK, etc.) -SQL query skills for operational analysis. -Familiarity with Unix/Linux for basic troubleshooting. -Exposure to ITSM/ITIL processes Additional Information: - The candidate should have minimum 3 years of experience in SailPoint IdentityIQ. - This position is based at our Bengaluru office. - A 15 years full time education is required.

15 years full time education

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