AI Strategy Consultant – Accenture Song

Location: London, Manchester, Glasgow (UK wide)

Career Level: 9

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. 

Visit us at: https://www.accenture.com/gb-en/about/accenture-song-index

As a team:
The Data and AI revolution is changing everything. It’s everywhere – transforming how we work and play. Join Accenture and help transform leading organisations and communities around the world. Accenture Data and AI is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. The sheer scale of our capabilities and client engagements and the way we collaborate with the ecosystem, operate and deliver value provides an unparalleled opportunity to grow and advance.
 
Accenture’s Data and AI practice covers the range of Data and AI skills, from Strategy, Data Science, Data Architecture, AI Engineering and Visual Insights. When combined with Accenture’s broader Strategy and Consulting practice, we are able to bring together the unique ability to drive end to end business change through the application of Data and AI.
 
You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways.
 
If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job.

Role Overview

As an AI Strategy Consultant, you will support our clients in shaping how they can capture the value of AI across their customer-facing functions. You will work with both client stakeholders and across Accenture to identify, prioritise, incubate places where AI can really move the needle on client business objectives. You will use your deep knowledge of how AI and wider technology works to cut through the poetry and hype, and draw out and nurture what is real and achievable.

Key Responsibilities

• Discover – Work with client stakeholders across a variety of business domains and industries, and within their data/AI domain, to understand their metrics, goals and challenges. Stay current on AI industry trends and capabilities, including foundation models and ecosystem partners.
• Describe – Assess & analyse the current state of data and AI maturity in client organisations. Identify and articulate potential areas of genuine business value that can be created by AI, as domain maturity or individual use cases.
• Define – Qualify and prioritise where AI can be applied, assessing strategic fit, value casing and technical & operational feasibility unique to the client’s circumstances. Summarise, communicate, listen and influence clients about what is right for them; facilitate their decision making.
• Deliver – Ensure that strategy transitions successfully into execution, by helping teams go deep on delivery planning. Advocate for the critical decisions that must be retained. Be part of a handover / mobilisation team to ensure project success, when required, for example as business analyst, delivery coordinator or technical architect.

Relevant Skills & Experience

• Deep understanding of how AI works (able to differentiate and guide others on the differences between typical uses of AI, leading edge capabilities and science fiction)
• Solid understanding of Data foundations (working knowledge of data platforms, data governance, data quality and how they contribute to AI outcomes)
• Working with at least one “customer” domain and typical AI use cases – marketing (content + martech), customer service (self-service + contact centers), commerce (buying journey + merchandising), digital experiences & products
• Working with at least one of our client industry groups – Comms Media & Technology, Financial Services, Health & Public Services, Products, Resources
• Working in at least one “craft” between product management, project/program management, architecture in an AI context, or equivalent hands-on experience
• Software delivery lifecycle, technology ecosystem and Build / Buy / Partner decisions
• Strategy development, including use of prioritization frameworks / techniques for evaluating a portfolio of projects/opportunities
• Creating business cases, ROI estimations, performance measurement frameworks, cost models for AI/model consumption
• Conducting feasibility assessments, including data availability, technical & operational integration, scaling enablers
• Researching AI solutions across tech ecosystem, start-ups and project case studies
• Planning and facilitating workshops, client interviews and discovery sessions
• Strong communication skills, verbally and written, prepared and off-the-cuff, 1-1 and in group settings, across different functional groups (business, design, technical, etc.)

This role suits people who have come through different paths in their careers and we recognize that different candidates will have different experience across these areas. So if you only have experience across some of these areas, we’d still love to hear from you.

What’s in it for you:

Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as:

• 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice.
• Family-friendly and flexible work policies.
• Attractive pension plan with financial wellbeing support and resources.
• Private healthcare insurance plan and Mental Wellbeing support.
• Employee Assistance Programme, Career Development and Counselling.
• A range of generous Parental Leave offerings.
   

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for.

Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.

About Accenture

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

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About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement     

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.