At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Responsible for providing after-sales support to policy-related administrative processes

Job Descriptions:

• Process all Life change requests received as per stipulated requirements
• Ensure that timeline and objectives as agreed with superior for any other assignments / projects that may be assigned are met or exceeded
• Ensure 100% participation and contribution in team activities Attend & get certified for development plans identified to up skill and for personal development as per the planned timeline
• Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements
• Ensure that the agreed Individual processing Turn Around Times (TAT) are met or exceeded. Ensure all task and activities are recorded in AOM accurately and promptly.

Job Requirements:

• Education: Bachelor's Degree, Post Graduate, Professional Degree from Business Management or equivalent background

• Experience: At least 2 years' experience in Insurance Operation. Fresh graduates are encouraged to apply

• Customer oriented, self-motivated, proficient in Microsoft Office

• Able to adapt desk-bound working environment, working shift including weekend on rotation basis & able to work overtime beyond normal office hour (including weekend & public holiday)

• Candidate is expected to commit and follow AUS working hour.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.