When our values align, there's no limit to what we can achieve.
 
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.

Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.

Job Purpose: 
This position will manage the day-to-day CRES operations of the Hyderabad office.
 

Note:

This is a contractual role for one year.
 

Key Accountabilities:
 

Accountability:

Soft services

• Manage day-to-day site operations of CRES.

• Office upkeep and monitor HK activities to ensure the 52-week calendar is fully met.

• Pest control activities.

• Cafeteria and Pantry services.

• Events and client visits.

• Liaise with the building management for various operational requirements.

• Manage the manpower from FM partner(Sodexo), backfills, leave planning.

• Weekend activities for the facility upkeep.

• Monitor scheduled PPMs of all the site equipment.

• Facility repair and maintenance related activities. 

• Timely closure of the SNOW tickets.

• Monitor mailroom operations.

• Team trainings and compliances.

• Quarterly rewards and recognitions.

• Incident reporting, RCA and CAPA.
   

Transport Management

• End-to-End transport management which will include the arrangement, auditing the vendor fleet, MIS verification and timely processing the vendor payments. 

  • Drivers briefing

  • In-person monitoring the logouts

  • Vehicle surprise checks.

  • Ensure compliance
     

Supervision of technical services

• Monitor the AMCs of all the critical equipment 

• Oversee all the PPM schedules as per the AMC terms.

• Process the invoices based on the AMC terms and record all the service reports.

• Check the daily records of the technical teams to be maintained for all the critical rooms.

• Act and arrest any technical glitch with the empaneled vendor for timely resolution.
   

Reports and records

• Maintain the daily consumption trackers.

  • Stationery 

  • Pantry consumables

  • HK consumables and chemicals

• Maintain weekly reports

  • Weekend deep cleaning activities.

  • Weekend maintenance trackers.

  • PPM as per technical 52-week calendar.

  • Pest control reports and records including quarterly audits. 

• Monthly operations overview

• Manage the site inventory of all assets and CRES related material. 
   

Skills:

• Transition/change management.

• Vendor Management & Supplier Evaluation.

• Negotiations & Contract Management.

• Governance & Compliance.

• Budget & Forecasting.

• Service-Level Agreements.

• Ground transport and travel management.

• Physical & logical security management.

• Good Interpersonal skills.

• Good verbal and written communication skills.
   

Knowledge and Experience:

• 12+ years of experience is core facility management operations.

Education:

• Graduate or postgraduate in arts/science.

• Certification in Facility Management and occupational safety will be preferred.