Posted:
9/18/2024, 1:45:52 PM
Location(s):
New York, United States ⋅ New York, New York, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
We’re looking for motivated, engaged people to help make everyone’s journeys better.
Position is responsible for ensuring the accuracy of billing information and bills airlines/non-airlines for services rendered.Annual Hiring Range/Hourly Rate:
Main Duties and Responsibilities:
Supports a variety of general office administrative tasks including but not limited to payroll, billing and financial functions.
Performs quality audits of payroll, billing and airline specifications to ensure accuracy and compliance
Adherence to daily schedule requirements and time lines.
Research billing discrepancies, assist with resolution due to price, quantity and service discrepancies.
Unit IT support including hardware and software applications.
Maintains assets controls and oversees unit office supply levels including inventory and ordering
Assist managers with general unit communications with internal and external customers
Assist with other tasks and special projects as needed
Qualifications
Education:
High School Diploma or GED is required
Work Experience:
1 to 3 years of billing experience preferably in a high-volume food service business.
2 years of experience in Microsoft Office Suite.
Technical Skills: (Certification, Licenses and Registration)
None
Language / Communication Skills:
Excellent oral and written communication skills. Ability to communicate with multiple employees in a fast paced environment
Bi-lingual in Spanish is a plus
Job Dimensions
Geographic Responsibility: Unit
Type of Employment: Full-time or Part-time
Travel %: none
Exemption Classification: non-exempt
Internal Relationships: Unit employees
External Relationships: vendors and customers
Work Environment / Requirements of the Job:
Excellent Microsoft Windows, Excel, PowerPoint, Word and SAP skills.
Detailed and time management driven
Strong customer service background
Good basic math, analytical, follow-up, problem solving and organizational skills
Airline and food manufacturing industry experience helpful
Ability to adapt well to change and change management in fast paced environment
Budget / Revenue Responsibility: (Local Currency)
Organization Structure
Direct Line Manager (Title): GM or Manager of Ops
Dotted Line Manager (Title, if applicable): 0
Number of Direct Reports: 0
Number of Dotted Line Reports: 0
Estimated Total Size of Team: 2
gategroup Competencies Required to be Successful in the Job:
Thinking – Information Search and analysis & problem resolution skills
Engaging – Understanding others, Team Leadership and Developing People
Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus
To be considered for this position, please submit your application by 09/23/2024
Demonstrated Values to be Successful in the Position
Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:
We treat each other with respect and we act with integrity
We communicate and keep each other informed
We put our heads together to problem solve and deliver excellence as a team
We have passion for our work and we pay attention to the little details
We foster an environment of accountability, take responsibility for our actions and learn from our mistakes
We do what we say we will do, when we say we are going to do it
We care about our coworkers, always taking an opportunity to make someone’s day better
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.
For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
We anticipate that this job will close on:
09/25/2024If you want to be part of a team that helps make travel and culinary memories, join us!
Website: https://gategroup.com/
Headquarter Location: Zürich, Zurich, Switzerland
Employee Count: 10001+
Year Founded: 2008
IPO Status: Delisted
Industries: Air Transportation