Help Create Exceptional Experiences at Logan Health Medical Fitness Center

At Logan Health Medical Fitness Center, we're more than a fitness facility—we're a community dedicated to helping people improve their health, wellness, and quality of life. From fitness and aquatics to youth programming and wellness services, our team works together to create a welcoming environment where members of all ages and abilities can thrive.

Our Mission: Quality, compassionate care for all.

Our Vision: Reimagine health care through connection, service and innovation.

Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

We're seeking a Fitness Center Operations Representative who enjoys working with people, solving problems, and helping create exceptional experiences for members, guests, and staff.

This is a full-time, benefit-eligible position scheduled for 32 hours per week. In this role, you'll serve as a key operational leader during your assigned shift, helping maintain a safe, welcoming, and efficiently run facility while supporting staff, members, and guests throughout the day.

This is a hands-on role for someone who enjoys being active, visible, and engaged throughout the facility. You'll spend your day supporting staff, engaging with members, monitoring operations, and helping ensure a safe, welcoming, and well-run environment for everyone who walks through our doors.

What You'll Do

As a Fitness Center Operations Representative, you'll play an important role in supporting the day-to-day success of the facility. Responsibilities include:

• Serving as a role model for outstanding customer service and fostering a professional, welcoming atmosphere

• Supporting staff and assisting with operational needs across program and service areas

• Providing facility tours and sharing information about memberships, programs, and services

• Assisting with implementation and adherence to policies and procedures that support safe, efficient operations

• Opening, closing, and securing facility areas as assigned

• Conducting regular facility rounds to monitor operations, staff presence, cleanliness, and member experience

• Identifying and addressing safety concerns, maintenance needs, and operational issues

• Responding to medical emergencies and safety incidents according to established protocols

• Supporting inventory management and monitoring supplies, including first aid and safety equipment

• Assisting with maintaining a clean, organized, and inviting facility environment

• Documenting incidents, facility concerns, member feedback, and operational issues

• Supporting delegated projects and operational initiatives to ensure high-quality service delivery

What We're Looking For

Successful candidates are dependable, service-oriented professionals who can balance customer service, safety, and operational responsibilities in a dynamic environment.

Required Qualifications

• Minimum one (1) year of experience in health and fitness, customer service, recreation, business operations, or youth programming

• Strong organizational skills and attention to detail

• Excellent verbal and written communication skills

• Ability to exercise sound judgment and critical thinking

• Ability to work independently while contributing to a collaborative team environment

• Commitment to professionalism, confidentiality, and exceptional customer service

• Proficiency with Microsoft Office and the ability to learn department-specific software systems

• Ability to obtain BLS CPR certification within ninety (90) days of hire

Preferred Qualifications

• Two (2) years of front desk reception and/or customer service experience in a health and fitness facility

• Experience supporting facility operations, membership services, recreation, or wellness programming

Why Join Logan Health Medical Fitness Center?

At Logan Health Medical Fitness Center, you'll be part of a team that is passionate about helping individuals and families live healthier lives. You'll work in an engaging environment where every day brings opportunities to connect with people, support wellness, and make a positive impact in our community.

As a benefit-eligible, 32-hour-per-week position, this role offers access to Logan Health's comprehensive benefits package, which may include:

• Comprehensive medical, dental, and vision coverage

• Retirement savings opportunities

• Paid time off and holiday benefits

• Employee assistance resources

• Wellness and fitness benefits

• Professional development opportunities

• Employee discounts and additional voluntary benefits

Join Our Team

If you're ready to contribute to a mission-driven organization, support a positive member experience, and help ensure the successful daily operation of one of the region's premier fitness and wellness facilities, we encourage you to apply today.

Together, we're helping our community live healthier, stronger lives.

Shift:

Variable (United States of America)

Schedule: This benefit-eligible position is scheduled for 32 hours per week, typically consisting of four 8-hour shifts.

Team members should be available to support a variety of opening and closing shifts based on operational needs, and flexibility is important as schedules may vary. In this role, you'll serve as a key operational leader during your assigned shift, helping maintain a safe, welcoming, and efficiently run facility while supporting staff, members, and guests throughout the day.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

• Criminal background check

• Reference checks

• Drug Screening

• Health and Immunizations Screening

• Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.