Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.

Shipping Coordinator Supervisor

The Shipping Coordinator Supervisor is responsible for directing a team of hourly employees in fulfilling customer orders to a high standard. Help problem solve to increase the efficiency of the operation, and work to drive development in the group. The basic function of the Lead Shipping Supervisor is to ensure all shipments are efficiently and accurately expedited per Standards of Work to ensure accuracy and timeliness of workload execution.

What You Will Do:

• Lead, supervise and train a clerical staff.
• Perform Annual performance review for each Shipping Coordinator.
• Provide backup coverage for other members of administrative team.
• Achieve a 5% reduction in freight costs in the first year.
• Conduct quality checks and audits to ensure accuracy.
• Ensure coordinators are cross-trained using the training metrics.
• Oversee all load planning activities.
• Perform end-of-month financial reporting.
• Request LTL rates and tender LTL shipments.
• Perform appropriate quality checks and audits to ensure accuracy.
• Resolve shipment issues, including: no show/late issues with carriers, freight not fitting on a trailer, missing freight, anticipate/proactively manage potential late shipments, swiftly resolve past due shipments.
• Ensure Standards of Work are followed and improved when necessary.
• Support international shipping process and audit their accuracy.
• Ensure that goods are shipped most efficiently following documented processes, while targeting cost reduction, freight savings, service and contractual agreements.
• Communicate with brokers, warehouse staff and manufacturing personnel to ensure customers’ expectations are met.
• Execute daily shipping schedule through the utilization of people, material, equipment and processes to meet customer requirements, meet compliance expectations and achieve cost objectives.
• Provide exceptional customer service through developing good working relationships with required functional groups.
• Manage the appointment log.
• Monitor and update Kronos.
• Support Safety Programs.
• Work with others to identify opportunities for improvement and assist in creating innovative methods to streamline processes.
• Maintain and organize records, files and data.
• Assist and support Warehouse Operations Manager.

What You Need to Succeed:

• Adept at planning and delegating work to others.
• Maintain basic knowledge of logistics and warehousing processes and capabilities.
• Able to rely on experience and judgment to plan and accomplish goals.
• Ability to comprehend and interpret standard work instructions or ISO procedures.
• Possess a strong customer service and provide support of internal and external customer requirements.
• Able to effectively communicate with various audiences, both on the phone and in person. 
• Ability to follow specific instructions.
• Excellent listening skills.
• Work cohesively with others while able to manage multiple deadlines.
• Detail-oriented, well organized and self-motivated; able to work with minimal supervision.
• High sense of urgency.
• Basic problem-solving aptitude.
• High school diploma or GED; minimum two years of logistics clerical experience.
• Experience motivating, developing and disciplining subordinates
• Working knowledge of stocking systems and stock control.
• Professional communication and interpersonal skills.
• Proficient with ERP systems and Microsoft Office applications.
• Knowledge and experience with operations and logistics processes.

Why Work for Us?

Allegion is a Great Place to Grow your Career if: 

• You're seeking a rewarding opportunity that allows you to truly help others.  With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.
• You’re looking for a company that will invest in your professional development.  As we grow, we want you to grow with us. 
• You want a culture that promotes work-life balance.  Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! 

What You’ll Get from Us:

• Health, dental and vision insurance coverage, helping you “be safe, be healthy”. 
• A commitment to your future with a 401K plan, offering a 6% company match and no vesting period 
• Tuition Reimbursement  
• Unlimited PTO
• Employee Discounts through Perks at Work 
• Community involvement and opportunities to give back so you can “serve others, not yourself”
• Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching 

Apply Today!

Join our team of experts today and help us make tomorrow’s world a safer place!

Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.

We Celebrate Who We Are! 

Allegion is committed to building and maintaining a diverse and inclusive workplace.  Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do.   We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

© Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland

REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer

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