Assistant General Manager, O2 Apollo Manchester

Posted:
9/23/2024, 2:39:00 AM

Location(s):
England, United Kingdom

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Job Summary:

Venue: O2 Apollo Manchester    

Company: Live Nation (Music) UK Limited

Location: Manchester    

Reports to: General manager  

Working hours: Full-time   
 
Role  

The assistant general manager is an integral position within the team, responsible for a variety of duties that contribute to the effective management and smooth running of O2 Apollo Manchester and lead exceptional delivery of our core business objectives and commercial targets. You will be passionate about the entertainment industry and highly motivated to deliver an outstanding experience to all clients and customers.  
 
About you  

  • Experience in the live entertainment industry or venue management  
  • Proven track record in managing live performances and events  
  • Knowledge of health and safety regulations and licensing  
  • Strong communication and diplomacy skills  
  • Proficient in Microsoft Office packages
  • An understanding of booking and promotion of live events  

 
What we need  

  • Strong client and customer service experience  
  • Demonstrable leadership and motivation of others  
  • Passionate and enthusiastic for the live events industry  
  • Flexibility to work irregular hours (weekends/evenings/public holidays)  
  • Willingness to build positive working relationships  
  • A proactive organiser in problem-solving who can negotiate solutions  

 
What you’ll be doing  

  • Duty manage events and programming to the highest standard  
  • Work collaboratively with the venue team, local authority and Company head office
  • Act as a point of contact and venue liaison for all contracted events and touring parties
  • Maximise the events diary with the general manager  
  • Maintain first-rate relationships with clients and partners  
  • Track and review cost estimates and expenses
  • Contribute to the Company business objectives and commercial targets  
  • Liaise with outsourced contractors and service providers  Ensure all paperwork and reporting is completed and professionally retained  
  • Assist the general manager in all licencing administration and risk assessment Adhere to all existing and new health and safety legislation  
  • Comply with all Company guidelines and working practices  
  • Ensure the venue is maintained to the highest standards  
  • Communicate any building or department issues to the general manager  
  • Line management and training of team members as required  
  • Support the general manager in their duties
  • To publicly represent the venue and Company in a professional manner  

 
Equal opportunities 
 
We are passionate and committed to our people and go beyond the standard rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we’ll encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities. 
 
Reality check 
 
While this is a great opportunity in an exciting industry, this is not just a chance to see shows for free! The role is not your ordinary nine-to-five and the industry is demanding, with sometimes long and unsociable hours. The excitement and energy of the shows and events we create comes from the hard work and dedication we commit to our work, and this position is no exception so get ready to bring your very best to the role. 
 
Our company 
 
Live Nation Entertainment (NYSE: LYV) is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

APPLICATION DEADLINE: Wednesday 2nd October. We reserve the right to close applications at any time so encourage early application where possible.

#LI-SL1

Live Nation Entertainment

Website: https://www.livenationentertainment.com/

Headquarter Location: Beverly Hills, California, United States

Employee Count: 10001+

Year Founded: 1996

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Concerts ⋅ Event Promotion ⋅ Events ⋅ Media and Entertainment ⋅ Ticketing