Who are we?
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
About the Role
Smarsh is seeking a Sr. Director of Technical Product Management to lead the vision for the Smarsh Foundation, which represents reusable product services that are domain-centric and can be composed to create external offerings.
The Smarsh Foundation is made up of 8-9 products which are essential platform components with their own unit economics and used by 3 market facing products of Smarsh. The Smarsh Foundation operates at the scale of Petabytes of data under management, hundreds of billions of communications processed, and tens of Terabytes of data ingested every single day. The Foundation includes end-to-end products such as the Index, Data Store, Ingestion, Enrichment Engine, Machine Learning, and other services that, when composed together, create compelling Smarsh market offerings. These products utilize technologies such as Elasticsearch, OpenSearch, Foundational Large Language Models, Amazon S3, NoSQL Databases, Kafka, Kubernetes, on-premises data stores and compute, serverless architectures, vector databases, and traditional machine learning.
As a product leader in this group, you will drive the product strategy, vision, and roadmap. Strong judgment and communication skills, long term technical vision, and continuous focus on product, engineering and operational excellence are essential for success in this role. Operational excellence includes managing the unit economics of these products, with a goal of driving business value at the lowest possible unit price. A successful candidate will be both creative and highly analytical, able to work extremely effectively in a matrix organization, and adept at synthesizing a variety of technologies and capabilities into products and applications that internal and external customers will enjoy using.
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.