Posted:
10/16/2024, 7:05:28 AM
Location(s):
British Columbia, Canada ⋅ Lowell, Arkansas, United States ⋅ Squamish, British Columbia, Canada ⋅ Arkansas, United States
Experience Level(s):
Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Workplace Type:
Remote
Job Title:
Sr Manager, SalesDepartment:
Sales, Marketing & Product ManagementCountry:
United States of AmericaState/Province:
ArkansasCity:
LowellFull/Part Time:
Full timeJob Summary:
Under general direction, the Sr Manager Sales is responsible for managing a team of sales personnel and directing them in their day-to-day responsibilities as well as developing a strategy for their team to ensure day to day duties are accomplished. The incumbent helps their team define the opportunity strategy to sell J.B. Hunt services and align internal teams on executing the strategy to establish and grow a book of business. Responsibilities include developing and growing employees, a vast knowledge of J.B. Hunt internal systems, and executing business with excellent customer service and profitable growth through team management. This role will promote and foster a customer-centric culture by influencing a team, and external and internal clients.Job Description:
Key Responsibilities:
• Leads talent identification, development, performance, and overall management efforts for a sales team.
• Manages performance of personnel by monitoring key performance indicators that ensure sales objectives are met.
• Promotes customer success by ensuring that an excellent customer experience is provided and personnel are proactively identifying customer inefficiencies to increase stakeholder satisfaction and operational efficiency.
• Assists direct reports in coordinating with internal teams and the customer to implement the customer's solution and maximize sales volume potential for products and services.
• Provides day to day support for employee(s) and customers often by working with leadership to handle internal and external issues that have escalated beyond the scope of the incumbent’s direct report(s).
• Collaborates and influences internal groups to optimize business processes- receivables, payables, sales, pricing, and operations.
• Fosters inclusive team environment and promote inclusivity with customer interactions.
• Trains sales personnel on customer presentations/QBRs.
Qualifications:
Minimum Qualifications:
High school/GED.
3-4 years of Customer Experience/Account Management or Transportation/Logistics experience.
AND/OR 2-3 years Sales experience.
AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences.
Experience working through change management.
Experience excelling in high volume, fast-paced work environment.
Experience working in transportation.
Ability to work in a competitive environment.
Demonstrated sales focus.
Holding people accountable/difficult conversations.
Demonstrated financial acumen.
Ability to motivate and lead a successful team.
Ability to create a customer-centric environment.
Ability to influence and motivate beyond the organizational level.
Preferred Qualifications:
Bachelors Degree in Business, Supply Chain, or Transportation Logistics.
3-4 years Sales, Customer Experience, Account Management experience.
AND/OR 5+ years Transportation/Logistics experience.
The expected starting pay range for this position is between $80,000 - $100,000.
This position is not eligible for employment-based sponsorship.
Compensation:
Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.
Benefits:
The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.
Education:
Bachelors: Logistics Management, Bachelors: Supply Chain Management, Bachelors: Transportation Logistics, GED (Required), High School (Required)Work Experience:
Sales, Transportation/LogisticsJob Opening ID:
00559152 Sr Manager, Sales (Open)“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”
J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.
Website: https://jbhunt.com/
Headquarter Location: Lowell, Massachusetts, United States
Employee Count: 10001+
Year Founded: 1961
IPO Status: Public
Industries: Logistics ⋅ Transportation