Service Center

Glass - Minneapolis

Job Summary

The Caliber Auto Glass Regional Manager is responsible for delivering operational consistency while providing the highest overall value for continued business growth.  This role will support the field operations success, development, and financial performance while focused on delivering a world class customer experience to gain lifetime promotors and grow Caliber’s reputation in the marketplace. 

Roles and Responsibilities

• Demonstrate a strong ability to lead, develop, and inspire others to achieve success
• Coach and support the training and development of field operations Manager’s and Teammates
• Proactively recruit for long term success
• Strengthen vendor relationships and build new partnerships within region
• Ensure safety standards and standard operating procedures are followed
• Deliver exceptional customer service to deliver on performance benchmarks
• Align sales projections and capacity planning to maximize the workflow
• Provide insight regarding marketing plans, sales, and market growth opportunities
• Perform quality control & inventory review on tools, fleet, and safety
• Partner with cross functional teams to implement and continuously improve field operations and organizational goals
• Willingness to learn new and innovative automotive technologies

Qualifications, Education & Experience

• 7+ years of experience in automotive repair 
• 5+ years’ experience leading and mentoring a team of people 
• Effective communication, time management, organizational and sales skills
• Proficient in Microsoft Office & Agile in learning new software applications 

Requirements

• Must be at least 21 years of age
• Must have a valid driver’s license and ability to pass MVR check
• Ability to pass a background check
• Must be able to lift 60 pounds independently
• Travel may be required for continuing education and certification training
• Requires standing for extended periods of time with frequent stretching, reaching, walking, and stooping
• Requires frequent driving of company and customer vehicles
• Extensive travel within assigned area is expected

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires. 

Must be eligible to work in the U.S. with no restrictions.