POSITION SUMMARY 

The Freight Pay Analyst is responsible for answering all carrier freight pay related questions including client invoicing, adjustments and credits. The Freight Pay Analyst requires excellent time management, problem solving, analytical, and customer service skills. The Freight Pay Analyst works closely with client and carrier contacts to ensure timely and accurate payment and will be expected to identify and implement process efficiencies to improve overall strategic initiatives. A background in transportation, accounting or finance is preferred. 

DUTIES AND RESPONSIBILITIES 

The duties and responsibilities of this position consists of, but are not limited to, the following: 

• Identify and troubleshoot invoicing errors and discrepancies 

• Analyze current accounts payables and receivables to identify payment discrepancies 

• Provide prompt and professional response to customer and/or carrier requests for additional information 

• Work with operational team to train on standard freight pay procedures 

• Identify operational efficiency gains in customer supply chain (suppliers, carriers, and dealers) 

• Facilitate weekly calls with customer/ carrier regarding open issues 

• Reconcile invoicing using current customer and carrier contracts 

• Maintain weekly fuel surcharge schedule 

• Maintain monthly/daily reporting routines and metric deadlines 

• Run and monitor weekly internal/external aging to keep current 

• Ensure freight pay and billing processes comply with Compliance guidelines 

• Other duties or responsibilities as assigned according to the team and/or country specific requirements 

QUALIFICATIONS 

Required: 

• Bachelor’s degree from accredited college or university 

• Minimum 1 year of Freight Payment or related experience 

• Proficient in Microsoft Office Suite of programs 

• Ability to travel up to 5% (domestically and internationally) 

Preferred: 

• General knowledge of reporting systems such as Crystal Seagate, SQL, Microsoft Access 

• Degree in Accounting, Finance, Economics or Supply Chain focus 

• AP/AR experience 

• Supply Chain, Logistics, and/or Transportation experience 

• Ability to work a flexible schedule on occasion, including overtime hours when requested 

• Ability to think critically and solve problems quickly and accurately 

• Values a diverse and inclusive work environment