We will be accepting applications through April 19, 2025 or until filled.

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The Satcom Direct Government Senior Network System Engineer oversees and manages the daily operation of LAN & WAN computer networks including hardware, and software support. This individual is accountable for the Cisco hardware and IOS maintenance/upgrades, installation, maintenance, and documentation of Satcom Direct Government core services. You will monitor and troubleshoot SD Government services and data center locations to ensure proper operation and uptime.

Ready to take on the the engineering, design, and equipment installation for SD Government?

COME ON BOARD THE SATCOM DIRECT GOVERNMENT TECHNICAL OPERATIONS TEAM!

How will you make a difference?

• System and network engineering and design, equipment installation, backup, maintenance, and problem solving within the SDG worldwide PoP Infrastructure
• Partner integrations and support of various SDG PoP locations with a concentration on the Ashburn, VA and Melbourne, FL locations
• Lead and train colleagues in providing network and remote connectivity hardware/software support across the PoP Infrastructure
• Maintain LAN/WAN user documentation including hardware/software applications, support logs and other related information in Confluence and other online document sharing programs
• Analyze and troubleshoot network logs and track the nature and resolution of problems to include PAN connectivity, blacklist generation, and other network security monitoring
• Monitor use to ensure security of data and access privileges; install, support and maintain both physical and virtual network servers and appliances to include virtual switches and other systems to help reduce the overall cost of operation
• Install, maintain, and troubleshoot the Storage Area Network (SAN)
• Engineer and design of systems operations to support future growth
• Identify and help integrate network monitoring tools to include Scrutinizer, Net Brain, and other software that can be used through the PoP infrastructure
• Configure, monitor, and enhance Satcom Direct value-added services in each PoP location and ensure they operate reliably and continue to generate revenue
• Design and assist military customer applications and programs to include private networks and infrastructure services such as bonding, NATO, captive portal, Global Hawk, and others
• Work with SD Government Tech Ops team to help with the re-design of the networks to ensure the backbone and other terrestrial areas are streamlined and integrated properly
• Consolidate the edge and provider networks to ensure proper redundancy and reduce the footprint to reduce the monthly costs of operation
• Re-design the overall network architecture to reduce the complexity of the design and simplify the operation in all PoP locations

Qualifications

• Bachelor’s Degree in Engineering, Information Technology, a technical degree or equivalent work experience
• 5-7 years’ experience configuring and maintaining network hardware and software  
• Some nights and weekend on-call hours required

Required Experience, Skills & Talents

• Strong knowledge of LAN/WAN networking protocols, topologies and architecture
• Highly experienced with LAN/WAN technologies, BGP, Routing Protocols (BGP & OSPF), and MPLS Network Design
• Experience with installation and maintenance of Cisco router and switching hardware
• Familiar with Cisco ACS, Palo Alto Network appliances, Layer 2/3 VPN architectures, and industry standard firewalls
• Basic Linux Experience (CentOS/Red Hat)
• Has worked with network automation and design
• Strong analytical and troubleshooting skills

Preferred Experience, Skills & Talents

• CCNA or CCNP certification desired
• Project Management experience with IT projects is desired
• Must have excellent organizational skills and the ability to track and manage multiple tasks at the same time and follow them through to completion.
• Excellent verbal and written communication skills including ability to present complex technical information to a non-technical audience
• Strong problem-solving skills and inherent decision-making ability

Equal Pay Disclosure(s)

Base Pay:

100,000.00 - 125,000.00 USD Annual

Target Annual Short-Term Incentive:

Bonus Plan at 10% (% of Annualized Base Pay)

Eligible for Incentive Stock Program:

Yes

Benefits:

Gogo offers competitive benefits including medical, dental and vision coverage with plans that can fit each employee’s needs. We offer an immediate vesting 401k plan, paid time off and volunteer time off. Employees have the option to participate in an Employee Stock Purchase Plan. Visit the Careers page on our website for more information at www.gogoair.com/careers.

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Gogo is an Equal Opportunity and Affirmative Action employer, working in compliance with both federal and state laws. We are committed to the concept of Equal Employment opportunity.

Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability.  

The EEO is the law and is available here. Gogo participates in E-Verify (English and Spanish). Right to Work Statement (English and Spanish).