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2025 Seasonal Customer Support

Job Description

Title: Seasonal Customer Care (Call Center) Representative

Starting Date: Immediately (position goes through January 19, 2026)

Work Location

Customer Support Center

2240 W 1500 South

Salt Lake City UT  84104

Position is On-Site (no remote work option)

Position Type: Seasonal, Part-Time

Description

• Exhibit exceptional, world-class sales and customer service by actively selling and promoting Deseret Book products and services at our customer support center.
• Provide support to customers using phone and email.
• Process phone orders, credits, replacements, and data entry.
• Resolve customer concerns promptly and professionally.

Approximately 30 hours per week

Shift: M-F 8 am - 2 pm or 11 am - 5 pm *Some Saturdays required*

Wage: $16.50 per hour

Required Skills

Superior customer service and sales skills

Excellent computer and data entry skills (with accuracy)

Able to learn multiple computer programs quickly

Ability to work in a fast-paced environment as a supportive team member with a positive attitude.

Keyboard 45 wpm

Bi-lingual English/Spanish a plus (not required)

Must be able to work through the entire holiday season

Benefits

• Merchandise discount
• Closed Sundays
• Great working environment