• Technical Support & Repair: Diagnose and fix issues, perform hardware repairs, and stay updated on all Dyson products and services.
• Customer Service: Listen to customer needs, empathize, explain complex technical information simply, and ensure a positive resolution.
• Problem Solving: Use diagnostic tools and troubleshooting steps to find root causes and offer the best solutions, sometimes under pressure.
• Sales & Education: Advise customers on product features, purchase options, and relevant services, aiming to enrich their overall Apple experience.
• Team Collaboration: Share knowledge, support peers, and contribute to an inclusive environment. 

• Passion for technology and strong communication skills.
• Experience with troubleshooting hardware/software.
• Ability to work in a team and handle high-pressure situations.
• Fine motor skills for physical repairs. 

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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.