Project Role : Application Designer
Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements.
Must have skills : ServiceNow Custom Application Creation
Good to have skills : Servicenow Tools Administration
Minimum 5 year(s) of experience is required
Educational Qualification : Bachelors Degree in Computer Science/IT/Engineering or related field

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have Skills : ServiceNow Custom Application Creation, SSI: NON SSI: Good to Have Skills :SSI: Servicenow Tools Administration NON SSI : Job Requirements : Key Responsibilities : Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions Configure Workflows in the ServiceNow platform Resolving ad hoc challenges including break fix Work with release/version upgrades Technical Experience : Good understanding of ServiceNow Development Platform including, but not limited to ITSM, Custom Development, ITOM Exposure on complete ITSM / ITIL support process especially in areas of Service Design, Service Transition and Service Operation Worked with 3rd party integrations using REST, SOAP Should be able to identify gaps that exist in IT operations and propose recommendations for improvement Minimum 5 years experience supporting the administration, configuration development of the tool Professional Attributes : Excellent written and verbal communication skills Good analytical skills along with Project management and time-management skills Strong problem solving skills Teamwork and team building skills Educational Qualification: Bachelors Degree in Computer Science/IT/Engineering or related field Additional Info : Mandatory : Certified ServiceNow ITSM Fundamentals Optional Certified ServiceNow ITOM / GRC, ITAM

Bachelors Degree in Computer Science/IT/Engineering or related field

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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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