Job description:

Join our team in Talent & Organization and find endless opportunities to solve the most pressing client needs and challenges, especially during the backdrop of a global pandemic as we adapt to the new norm.  

Practice: Talent & Organization – LMS I Areas of Work: Learning Design and Development, Change Management and HR Transformation | Level: Manager | Location: Gurugram, Bangalore, Mumbai, Pune, Hyderabad, and Chennai | Years of Exp: 12+ years

Skill/Operating Group

LMS Manager [T&O]

Level

Manager

Location

Pune/Gurgaon/Mumbai/Bengaluru

(Gurgaon preferred)

Travel Percentage

Expected Travel could be anywhere between 0-100%

Principal Duties and Responsibilities:

• Serve as a trusted advisor to clients on LMS/LXP strategy, roadmap, and adoption.
• Lead LMS selection and evaluation processes with clients, aligning technology recommendations to business needs.
• Drive thought leadership by staying ahead of trends in learning technologies (LMS, LXP, AI-enabled learning, adaptive learning, analytics, etc.) and sharing insights with clients and internal teams.
• Contribute to business development efforts including RFP responses, solutioning, and client presentations.
• Partner with practice leadership to define go-to-market strategies and enhance service offerings.
• Represent the organization in industry forums, webinars, and client events to enhance brand visibility.
• Drive capability building within the team on emerging learning technologies and interoperability standards.
• Lead design, build, and configuration of enterprise LMS solutions (e.g., Cornerstone, Saba, SuccessFactors, Docebo, etc.).
• Provide guidance on interoperability standards (SCORM, AICC, xAPI, cmi5) ensuring compliance and scalability.
• Govern LMS implementations and upgrades, ensuring delivery quality, performance, and user adoption.
• Support and guide project teams on SaaS configuration areas (notifications, translations, user management, analytics, reporting, roles & permissions, org structure setup).
• Develop accelerators, frameworks, and assets for scalable and repeatable delivery.
• Lead and mentor project teams across multiple engagements.

Key Competencies and Skills:

• Exceptional communication and presentation skills with the ability to engage senior executives and C-level stakeholders
• Strong business acumen and consultative approach to translate complex client needs into strategic learning technology solutions
• Proven capability to manage ambiguity and drive clarity in complex, multi-stakeholder environments
• Advanced analytical and problem-solving skills with keen attention to detail and data-driven decision making
• Ability to lead multiple client engagements simultaneously while maintaining high delivery quality and client satisfaction
• Strong relationship management skills to build long-term client partnerships and expand market opportunities
• High learning agility with a continuous drive to upskill and stay ahead of emerging learning technologies and market trends
• Cross-cultural competence and ability to work effectively with global teams and clients across diverse geographies

Additional Information:

Qualifications:

• Bachelor’s degree in Engineering, Computer Science, or related field; Master’s degree (MBA, M.Tech, MCA) preferred
• Extensive experience in Learning Technology/LMS leadership roles may be considered in lieu of advanced degree
• Certification in at least one major LMS such as Cornerstone, Saba, SuccessFactors, or equivalent is highly desirable
• Additional certifications in emerging learning technologies or interoperability standards (e.g., xAPI, cmi5) will be an advantage

Experience:

• 16–20 years of progressive experience in learning technology, with at least 4–6 years in a senior or managerial role leading enterprise-scale LMS programs
• Proven expertise in multiple enterprise LMS platforms such as Cornerstone OnDemand, Saba, SuccessFactors Learning, SumTotal, or equivalent, including strategy, implementation, and optimization
• Demonstrated ability to manage multiple concurrent client engagements, ensuring delivery excellence, client satisfaction, and business growth
• Experience driving market-facing activities such as pre-sales, solutioning, RFP responses, and thought leadership in the learning technology space
• Proven track record in client relationship management, including C-level stakeholder engagement and long-term account development

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.