JOB DESCRIPTION:

• Customer engagement model design and pilot by leveraging Multi-channel integration.
• Customer Journey design and digital Use case implementation with key stakeholders
• Emerge customer engagement models cross industry and adopt advanced technologies to enhance customer experience
• Develop and embed digital solutions/Platforms and support Innovation&Digital Director to drive digital transformation.
• Multi- Stakeholder Management including Global and Local cross- functional team.
• support Innovation&Digtial Director for digital capability building to further equip sales force and other customer-facing team with digital assets, in their digital transformation journey
• Integrate current digital resources, coordinates and collaborates with BU heads, Brand Managers, Sales and Trade teams and others to design, build and sustain high business impact

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Product Management

     

DIVISION:

EPD Established Pharma

        

LOCATION:

China > Shanghai : 388 W. Nanjing Road, Ciros Plaza

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Not specified

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Not Applicable