🌟 Be the Welcoming First Point of Contact at Logan Health

The Information Desk is often the very first experience our patients, families, and visitors have at Logan Health — and that moment matters.

Logan Health is seeking a PRN Information Desk – Volunteers Department Assistant to support our Information Desks at Entrances A & B. This role provides essential front-facing service and operational support to ensure a welcoming, organized, and compassionate environment.

This position is ideal for someone who enjoys helping others, thrives in a service-focused role, and takes pride in creating positive first impressions.

Our Mission: Quality, compassionate care for all.

Our Vision: Reimagine health care through connection, service and innovation.

Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

🕒 Schedule & Commitment

• PRN (as needed)

• Up to 38 hours per pay period (every two weeks)

• Coverage is specifically needed for one of the following set schedules:

  • Sunday, Monday, Tuesday

  • OR Thursday, Friday, Saturday

• Scheduled based on Volunteers Department needs; reliable and consistent attendance is required

💼 What You’ll Do

In this role within the Volunteers Department, you will:

• Serve as a welcoming and professional presence for patients, visitors, volunteers, and staff

• Provide administrative and technical support to the Information Desks

• Coordinate and communicate the flow of daily activity and information

• Demonstrate knowledge of Logan Health and Volunteers Department policies and procedures

• Develop and maintain records and documentation per department protocols

• Assist with documentation and information collection as needed

• Support training and orientation of new employees as applicable

• Uphold professionalism, confidentiality, and service excellence in every interaction

✅ What We’re Looking For

Required:

• Minimum of one (1) year of experience in an administrative, medical, customer service, reception, or similar role

Skills & Attributes:

• Excellent organizational skills and attention to detail

• Ability to work independently and as part of a team

• Strong critical thinking and prioritization skills

• Commitment to confidentiality and professionalism

• Excellent verbal and written communication skills

• Strong interpersonal skills with the ability to handle sensitive situations with tact and diplomacy

• Working knowledge of Microsoft Office and ability to learn new software systems

❤️ Why Join the Logan Health Volunteers Department

• Make a meaningful difference in the daily experience of patients and families

• Be part of a mission-driven, community-focused healthcare organization

• Support and collaborate with a passionate Volunteers Department team

• Gain valuable experience in a healthcare environment

• Enjoy PRN flexibility with a more consistent, predictable rotation

👉 Apply today and help us create positive first impressions at Logan Health.

Shift:

Variable (United States of America)

Schedule:

Logan Health operates 24 hours per day, seven days per week.  Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

PRN positions (also referred to as Casual, As Needed, or Per Diem) at Logan Health offer flexibility and are designed to provide coverage during busy periods, employee absences, and vacations, making them an excellent opportunity to support the team as needed. PRN employees can participate in a matching 401(k) plan and have access to the Employee Assistance Program. Additionally, they may qualify for hourly differential pay for certain shifts or hours, offering extra compensation based on department-specific scheduling needs. Pay rates and scheduling practices may vary by department.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

• Criminal background check

• Reference checks

• Drug Screening

• Health and Immunizations Screening

• Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.