A/V Specialist

Posted:
10/16/2025, 2:03:12 AM

Location(s):
California, United States ⋅ San Diego, California, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

AV Specialist - JLL

What this job involves:

JLL is actively recruiting a skilled Audiovisual Professional to provide comprehensive technical support for our esteemed client at their prestigious San Diego, California headquarters facility. This critical role encompasses the responsibility for maximizing the effective and efficient utilization of all conference facilities, ensuring that every client interaction and visitor experience meets the highest standards of professional service excellence. The successful candidate will oversee the complete spectrum of day-to-day audiovisual operations, including meticulous equipment setup, seamless operational execution, proactive maintenance protocols, systematic inventory management, and robust security oversight for all audiovisual assets and conference room environments. This position demands an exceptional individual who demonstrates strong leadership capabilities, proactive initiative, superior organizational acumen, and unwavering attention to detail in all aspects of their work performance. Furthermore, the role requires highly refined customer service expertise and outstanding interpersonal communication skills to effectively collaborate with diverse stakeholders while maintaining JLL's reputation for delivering world-class facility management solutions.

What your day-to-day will look like:

Provide white-glove technical support for internal, customer, and C-level executive meetings.
Perform regular maintenance, software and firmware updates, preventive maintenance and routine repairs to provide uninterrupted service of all conference room equipment.
Assist with scheduling meeting rooms and supporting conferences, training sessions, and special events conducted within the Reston complex.
Pro-actively identify potential Audiovisual issues and provide solutions to clients concerns or needs.
Demonstrate a strong working knowledge of unified communication services, example Skype for Business, Teams, or WebEx, etc.
Bring technical expertise and guidance for the deployment & operation of Crestron Flex Systems

Required Qualifications:

A Bachelor's degree combined with three or more years of relevant experience is required for this position, though candidates with a High School education and five or more years of related experience will also be considered.
Client service excellence forms a cornerstone of this role, requiring a minimum of two years in a customer-focused environment, with corporate conference center experience being particularly valuable for understanding the unique demands of our business operations.
Technical proficiency in Microsoft Office applications gained through at least two years of office environment experience is essential, along with advanced troubleshooting capabilities for audiovisual software and hardware configurations that support our daily operations.
Strong interpersonal and communication abilities are fundamental to success, encompassing both written and verbal skills that enable effective interaction with staff members and clients across all organizational levels while maintaining the highest standards of professionalism.
Exceptional organizational capabilities paired with meticulous attention to detail and reliable follow-through are critical, as the role demands consistent solution implementation for audiovisual services while managing multiple competing priorities in a fast-paced environment.
Adaptability and self-direction define the ideal candidate, who must thrive in both structured and unstructured settings as a proactive team member capable of performing under pressure while meeting collective deliverables and tight deadlines.
Professional growth mindset and continuous learning orientation are valued qualities, as the position requires ongoing software training and skill development to stay current with evolving audiovisual technologies and client service expectations.

Preferred Qualifications:

Experience with a hotel or corporate conference center
Experience with EMS or any web-based conference room scheduling system preferred.
CTS Certification
Crestron Certifications

Location:

Onsite: San Diego CA

Work Shift:

8-5pm PT

Salary/ Comp:

$60,500 Yearly

Estimated compensation for this position:

60,500.00 – 60,500.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –San Diego, CA

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

Jones Lang LaSalle (JLL)

Website: https://www.us.jll.com/

Headquarter Location: Chicago, Illinois, United States

Employee Count: 10001+

Year Founded: 1783

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Commercial ⋅ Real Estate

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