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Job Description:

Job purpose: The main purpose of the Project Coordinator's role is to provide support to the client, global project manager and Depot with activities related to receipt, storage, distribution and return of clinical trial product within a GMP Depot environment.  

Key skills: Highly organised, proactive, thorough attention to detail and ability to work under pressure. Able to prioritise workload to meet required deliverables. Good communication skills. Proficient in Microsoft Excel, Word, PowerPoint & SharePoint. Able to speak Chinese.

Job Type: Full-Time / Permanent

Workdays: Monday to Friday

Work Hours: 8:00 AM to 4:00 PM (Ability to work flexible hours - longer hours when required)

Work Location: On-site 55 Great Valley Pkwy Malvern, PA 19355, USA

Main duties and responsibilities

• Act as the single point of contact for the client for assigned projects.

• Provide support to the global project manager and US Depot team as required.

• Pre-alert the Depot of inbound shipments and provide required documents ahead of delivery

• Monitor turn-around-time of all receptions to ensure on time release.

• Monitor all dispatch orders for US clinical sites ensuring these are process, packed and dispatched within agree turn-around-time.

• Ensure Turn-Around Times are met for receipt of new and returned product.

• Update systems when required (inventory & IRT).

• Resolve issues that arise with US Depot operations.

• Take responsibility for tasks delegated by the project manager, Team Lead or Department manager.

• Participate in meetings and telephone conferences

• Initiates follow up requests to ensure client requests or issues are completed promptly.

• Create and maintain trackers as required internal / external.

• Raise Deviations in QMS and drive on-time delivery of Customer Investigation Reports.

• Assist in Depot operations where required: generate order documentation, physical pick of supplies, inspection of products picked by other operators, completion of shipment documentation, perform labelling activities

Requirements:

• Good Manufacturing Practice (GMP) & CRF 21

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Project, SharePoint)

• Ability to multi-task and prioritize

• Ability to communicate effectively with clients and manage multiple projects.

• Strong communication skills with fluent written and spoken English and Chinese.

• Ability to adapt to changes

• Experience in a supportive function/role ideally in the Clinical Trial Industry, e.g. Clinical Trial Assistant.

• Available to be on-site at US Depot facility.

• Bachelor’s Degree in Science related field (or internationally comparable degree)

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.