About the Job

Red Hat is looking for a Global Learning Services Leader in India as part of Global Learning Services (GLS), to lead the India and SAARC region to meet their revenue and quality of business commitments. In this role, you will plan, lead, and implement programs and initiatives to ensure we make progress towards our strategy to transform customers digital transformation, while delivering to our goals. In coordination with regional teams, you will build local strategy to maximize sales and revenue and maintain margins. You'll also lead marketing alignment and collaboration with local and regional teams. You will be expected to drive business through multiple channels – direct, through Red Hat partners, through GLS partners and eventually grow the business in Enterprise and Retail space, with the end objective of improving product adoption via increased number of trained people across the industry.

• Be responsible for the financial performance of the GLS business

• Plan, lead, and manage the deployment of new training offerings and/or systems in India region

• Plan, lead, and expedite marketing initiatives for GLS business

• Recruit, train, manage, and develop key training partners in India & SAARC region

• Lead relationships with key partners to foster business across segments

• Review and assist in structuring regional training proposals for strategic accounts

• Maintain overall quality of training programs delivery

• Collaborate with other teams to align with go-to-market strategy and position training services offerings

• Create and sustain strategic customer relationships, especially in the federal and public sectors

• Identify and generate new training opportunities from existing leads and customer base

• Manage forecasts, close deals, record sales activity, and track customer data using company standard CRM tools

• Build proposals and quotes of specific solutions to gain new customers and upsell existing accounts

• Manage and motivate a thriving team of training specialists and partner managers for the region

• Work with regional team to identify the process requirements vital to conducting business in India/SAARC region

• 15-20 years of experience, preferably within a professional services business of a software or services company

• Demonstrated success having built and managed a training business in a complex or widespread geography

• Proven track record of consistently growing revenue; adding net-new customers; increasing adoption of new technologies; and improving customer satisfaction with company products and services

• Demonstrated ability to identify and successfully carry out a go-to-market plan for services (ideally training), including both direct "touch" customers and a partner (channel) ecosystem

• Experience in business planning, development, and pipeline management

• Experience in full life cycle sales activities including account planning, opportunity creation, pipeline management, deal development, and closing deals

• Initiative to pull in collaborative resources from the organization and where needed to successfully close business

• Expertise in business training, partner development, and management

• Ability to collaborate, coordinate, and influence multiple stakeholders

• Capable of thriving in a fast-paced, dynamic, sometimes ambiguous, and collaborative environment

• Willingness to travel up to 50%, as needed by the business

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
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