Company:

Marsh

Description:

INTERNAL JOB POSTING

Marsh is seeking a Project Manager to join Operations (Business & Client Services) organization. In this role, you will be responsible for developing high quality business solutions in Agile context that deliver valued business outcomes and informed decisions. Build sustainable and repeatable capabilities that support delivery of the highest standards of service and execution. Research and monitor the external landscape to identify developments and translate them into operational implications for the company (e.g. regulations impacting business operations, documentation standards and change management methodologies).

Last Date to apply : 17th March 2026

No. of opening : 1

Designation : Associate Director - Project Management

What can you expect?

• To drive optimisation of operating models across Marsh, align them to best practices and realise benefits in terms of reduced costs, enhanced revenues, better controls and improved client satisfaction
• To identify areas of improvement within the business processes, systems and user experience.
• To work as part of an multi-disciplinary Agile team to design and deliver high quality business solutions
• To manage global stakeholders and teams in a robust manner to drive proposed change
• To apply best practices on project and change management while driving implementation of key initiatives

We will count on you to:

• Serve as the source of knowledge concerning business processes, best practices and documentation standards.
• Lead workshops to identify problems, understand impact and help design global solutions.
• Build and articulate frameworks and methodologies that can also be self-administered by local teams.
• Manages  a project or workstream of  Medium to larger project end-to-end to deliver business outcomes, ensuring that the project plan is detailed and fully planned to ensure the milestones are completed on time, within budget, and to a high level of stakeholder satisfaction.
• Adheres to the appropriate project governance structure, and manages all project stakeholders and project team members in the successful delivery of the project, including managing their tasks, project workload, and deadlines.
• Ensures corrective actions on projects are taken when required. Holds teams and individuals accountable for meeting timelines and milestones
• Tracks project status information and project artefacts at various stages of a project lifecycle and ensures we are tracking our costs against budget and on a monthly basis and forecasting to the completion of the project
• Ensures all supporting documentation is in place for all approvals, decisions or deviations from scope to allow successful quality assessments and toll gate reviews.
• Partner with local teams to understand nuances and enable adoption of global solutions.
• Drive standardization of processes, operating model and user experience across business solutions.
• Take accountability for designing solutions and obtaining buy-in.
• Help communicate best practices and changes to stakeholders at middle management level

What you need to have: 

• 10-15 years’ experience in leading projects across process improvement, digital or technology implementation.
• Ability to manage multiple projects
• Capable of leading meetings with various cross-functional teams
• Experience as team member in process blueprinting, digital transformation in global setup.
• Experience in design/ implementation of automation solutions
• Familiarity with Agile, Six Sigma and Lean principles preferred.
• Insurance or Financial Industry experience preferred.
• Experience in business process modeling preferred.
• Excellent problem-solving and analytical skills.
• Experience working with global stakeholders and cultures
• MBA from a premier business school

Eligibility

• Minimum 12 months experience as Senior Manager / Associate Director in the current role
• Should have at least “On-Track” or equivalent rating in last appraisal.
• Should not be under any Performance Counselling Plan or had any official disciplinary action within the last 3 months.
• Should not have applied for any other IJP in the last 3 months

What makes you stand out?

• Working knowledge of Agile methodology, including producing user stories and participating in sprints and daily scrums
• Insurance domain knowledge
• Ability to communicate with all levels in the firm and outside of the firm
• Demonstrated ability to facilitate large groups across multiple disciplines
• An inquisitive mind that is not afraid to question current ways of thinking
• Coming up with creative solutions to business problems
• Excellent communication and business partnering skill

​What can you expect?

• To drive optimisation of operating models across Marsh, align them to best practices and realise benefits in terms of reduced costs, enhanced revenues, better controls and improved client satisfaction
• To identify areas of improvement within the business processes, systems and user experience.
• To work as part of an multi-disciplinary Agile team to design and deliver high quality business solutions
• To manage global stakeholders and teams in a robust manner to drive proposed change
• To apply best practices on project and change management while driving implementation of key initiatives

Why join our team?

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.