Job Description

Job title: Account Manager (Audio)

At Global, we think big, work hard, and never stand still. We’re the proud home of the best media and entertainment, driven by our talented and passionate people. Our mission? To make everyone’s day brighter— our Globallers, our audiences, our partners, and our communities. Whether we’re in the studio, building world-class technology, or securing record Outdoor advertising partnerships, we make sure we’re doing it as a team.

Your new role

This is a field-based role supporting Local Sales, by selling our Audio product portfolio to new customers, and growing and retaining our existing direct customer base, across the private and public sector markets.

As an Account Manager at Global, you will have:

• Exposure to a variety of industries; our portfolio has options for everyone, so you will be pitching to marketeers and business owners from all industries.
• You will be responsible for handling your own marketplace, being in control of your own density and able to scope out your own niche.
• You will be client facing ambassador of Global, representing the iconic Bus, Rail & Roadside products.

Key Responsibilities

• Sales Growth & Account Management (40%): Develop an expert knowledge of businesses within your assigned marketplace. Work on contact leads and create a local contact list to grow your territory’s account base.
• Client Relations (30%): Maintain and grow relationships with existing clients, identifying their needs and delivering tailored marketing solutions that help them achieve their goals.
• Revenue Targeting & Forecasting (20%): Achieve weekly KPIs (meetings and pre-booking) and accurately forecast sales, ensuring that you’re meeting revenue pacing targets and maintaining clear records in Salesforce.
• Collaboration & Creative Solutions (10%): Work closely with the partnerships and Creative Solutions teams to deliver compelling and innovative marketing campaigns for clients.

What You’ll Love About This Role

Think Big: Every day is an opportunity to push boundaries, pitching big to your clients Own It: Take charge of your client base and market, delivering incredible results for your customers Keep it Simple: Focusing on what’s important, and ensuring you have a strong sales pipeline for success Better Together: Collaborate with a dynamic team on campaigns, and you development

What Success Looks Like

In your first few months, you’ll have:

• Become an expert in the knowledge of our Famous radio stations and all our audio products, inventory, and brands!
• Be able to effectively plan and book a client’s campaign in our booking system.
• Understand you own marketplace and develop a local contact list to grow the territory account base, and source new business.

What You’ll Need

• Demonstrate a track record of success in delivering sales targets and KPIs.
• Experienced in selling to small and medium businesses.
• Previous sales experience working within a radio, outdoor or digital environment preferred but not essential.
• A positive, confident and resilient approach, with the desire to self-source new business leads and meetings.
• A high degree of self-motivation and autonomy, and to also work as part of a team
• Good understanding of the pattern of the sale from opening to close
• Excellent listening skills that establish client needs, build excellent rapport and put the client’s objectives first
• Ability to build a brief for the campaign support team
• Proficiency in planning systems and skills to build effective campaigns
• Proficiency in Salesforce and be able to record activity at all stages of the sales process from lead creation to winning and booking business
• Excellent in diary and time management to work the territory efficiently