The Legal Support Officer is an intermediate level, non-attorney role, responsible for providing legal support to the Citi Legal team. This role requires a pragmatic, proactive professional with thorough understanding of the Citi Legal Team. The overall objective of this role is to provide support to the Legal Team.

Responsibilities:

• Responsible for legal support activities related to legal operations, litigation/discovery/settlements or negotiation and contract administration
• Manages the execution, review, processing and tracking of legal documentation, executes transactions and completes varied work requests from multiple sources that may be complex in character and have tight deadlines
• Executes legal programs and projects to achieve coordinated and efficient process improvements and legal support solutions; liaises with other control/functional businesses in support of initiatives
• Conducts independent research and analysis of matters, applying institutional knowledge and knowledge of laws, rules and regulations, to support in the identification of legal solutions situations or to formulate recommendations on approach or strategy
• Applies in-depth understanding of how associated risks differ depending on product and documentation envisaged in relevant jurisdiction(s) and provides advice to the Risk function and business partners accordingly
• Maintains detailed records and documentation while staying abreast of new and changing regulatory and legal issues and industry initiatives
• Interacts with senior leaders, internal and external peers to gather information and works closely with the team’s management to determine legal solutions
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 4-8 years of relevant industry experience, preferably with some experience working in an in-house legal role within financial services
• Ability to manage complex documentation with organization and detail
• Must possess excellent interpersonal and project management skills, as well as the ability to interact and communicate effectively with Senior management
• Proficient in Microsoft Office: Word, PowerPoint, Excel, Outlook
• In-depth knowledge of legal customs and practices
• Knowledge and understanding of the financial services industry

Education:

• Bachelors/University degree or equivalent certification preferred

• Edit and produce significant departmental reports.

• Handle settlement and vendor payments for litigation and environmental matters.

• Position involves exercise of discretion and independent judgment on matters of significance such as reserves analysis, crucial reporting, and case/matter management. The role requires the ability to make independent choices, including setting priorities, selecting methods, and allocating resources.

• Role requires independent workload management and ability to meet objectives independently.

• The case assessments which are a core function of the role are rarely routine or repetitive: each matter presents unique factual scenarios and require an approach tailored to each claim.

• This employee is expected to analyze situations, evaluate options, and make sound judgments related to the nature of the claims asserted, and evaluate Citi’s records related to the facts of each claim.

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Job Family Group:

Legal

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Job Family:

Legal Professionals

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Time Type:

Full time

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Primary Location:

Wilmington Delaware United States

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Primary Location Full Time Salary Range:

$87,360.00 - $131,040.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Jul 18, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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