Job Description

We are seeking a dedicated Logistics & Distribution Specialist to join our dynamic Supply Chain and Logistics team. This role is pivotal in ensuring seamless logistics operations and exceptional customer service by managing demand planning, material procurement, production planning, inventory control, vendor coordination, and distribution.

As a Logistics & Distribution Specialist, you will focus on optimizing the movement of materials through various production processes and systems, managing sales order processing, documentation, invoicing, and continuous improvement initiatives to enhance logistics and customer service experiences.

Key Responsibilities:

Demand Planning

• Monitor outbound and domestic replenishment deliveries to maintain optimal stock levels.
• Communicate market changes and collaborate on mitigation plans to prevent stockouts.
• Provide insights during monthly Sales & Operations Planning (S&OP) meetings.

Supply Planning & Stock Management

• Track stock levels, expiry dates, and manage fill-up orders for manual products.
• Prepare stock movements and verify shipping documents, including certificates and invoices.
• Collaborate with the L&D team on local stock management.

3PL Management

• Promote best practices and maintain effective communication with warehouses.
• Manage shipment documentation and resolve delivery incidents (under/over-delivery, damages).
• Participate in stock-taking activities and verify third-party logistics invoices.

Reporting

• Submit regular reports on goods flow, inventory status, and sales metrics.
• Support stakeholders with logistics insights to aid decision-making.
• Manage year-end data submissions to Finance.

Customer Support

• Provide timely sales information and order support to customers.
• Process customer orders, prepare shipping documents, and issue order confirmations.
• Handle customer complaints (non-active ingredient related) and manage tender and promotion administration.
• Archive commercial agreements and calculate returns/paybacks.
• Issue all sales documents including invoices and credit notes.

Systems & Continuous Improvement

• Maintain expertise in logistics and distribution processes, promoting knowledge sharing.
• Create and maintain customer accounts.
• Identify and implement process improvements to enhance efficiency and productivity.
• Achieve individual development goals.

Compliance

• Ensure all activities comply with company policies, code of conduct, and vendor management standards.

Qualifications:

• Bachelor’s or Master’s degree or equivalent relevant experience.
• Minimum 2 years of experience in a similar role within a multinational company.
• Proficient in English (written and verbal).
• Advanced MS Office skills, especially Excel; SAP knowledge is a plus.
• Strong analytical, organizational, and priority management skills.
• Self-motivated learner and team player with excellent communication skills.
• Initiative-driven with the ability to coordinate projects and activities independently.

Why Join Us?

• Be part of a forward-thinking company committed to continuous improvement.
• Work in a collaborative environment that values innovation and professional growth.
• Contribute to shaping best practices in logistics and customer service.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

Domestic

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Required Skills:

Accountability, Consumer Financing, Customer Satisfaction Surveys, Data Entry, Distribution Strategies, Insurance Claim Handling, Interpersonal Relationships, Management Process, Order Processing, Problem Resolution, Product Sales Training, Promotional Activities, Report Preparation, Sales Data Management, Sales Quotes, Sales Tracking, Service Requests, Technical Support

 Preferred Skills:

Job Posting End Date:

08/29/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.