PRIMARY FUNCTION: The Receptionist is responsible for greeting visitors, guests, and vendors, answering incoming calls and directing to appropriate personnel, mail distribution, and the requisition of office and maintenance supplies.

RESPONSIBILITIES AND TASKS:        

• Welcome visitors, guests, and vendors to determine reason for visit
• Maintain facility security by inviting expected visitors to complete logbook, verify logbook entry is complete; notify employee guest has arrived
• Answer incoming multi-line calls and route to appropriate employee or voicemail box
• Coordinate shipping and mail services by scheduling pick-up of outgoing express services (Fed-Ex, UPS, etc.) including generating labels as needed, log incoming deliveries and distribute, and ensure outgoing mail is ready for USPS pick-up
• Perform general clerical tasks as can be accomplished at reception desk
• Order office and maintenance supplies from appropriate supplier and/ or system as requested
• Perform additional duties as assigned

SUPERVISOR RESPONSIBILITIES:

• This is an Individual Contributor role and exhibits these competencies:  Functional/Technical Skills, Action Oriented, Problem Solving, Learning on the Fly, and Interpersonal Savvy

EDUCATION and CERTIFICATIONS:

• High School diploma or equivalent

EXPERIENCE AND SKILLS:

• Minimum two (2) years’ relevant administrative or clerical support experience
• Excellent communication and interpersonal skills with strong customer focus and strong use of tact and diplomacy required
• Ability to diffuse tense situations either via phone or in person as needed
• Ability to handle and keep confidential sensitive information
• Strong attention to detail, organizational skills with the ability to prioritize and manage projects which may be handled at the reception desk
• Proficient computer and math skills
• Self-starter who demonstrates strong initiative and sense of urgency, with the ability to work in a fast-paced environment
• Strong organizational skills

SAFETY REQUIREMENTS:

• Follow departmental and company safety policies and programs

PHYSICAL REQUIREMENTS:

• Ability to sit for extended periods of time
• Occasionally lift up to 20 lbs

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.