Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

 

IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV, references, cover letter, and any other supporting documents required in the job posting. The "My Experience" page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it.

 

Current Mercer University Employees: Apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Jobs Hub in the search bar. Locate the position and click Apply.

Job Title:

Front Desk Support Specialist

 

Department:

Mercer Medicine

 

College/Division:

School Of Medicine

 

Primary Job Posting Location:

Plains, GA 31780

Additional Job Posting Locations:

(Other locations that this position could be based)

Job Details:

The Mercer Medicine clinic in Plains, GA is searching for a Front Desk Support Specialist.

 

Responsibilities:

The candidate in this position acts as a medical secretary/receptionist for the front desk at a busy clinic. Handles check in and check out of patients, collects payments and post charges/payments. Responsible for appointment scheduling, rescheduling and cancellations. Responsible for appointment reminders, accurate data entry of all patient information, entering information in the EMR, updating of demographics, updating of pertinent information, scanning and copying records as required. This individual is responsible for handling multiple phone calls and creating a professional and welcoming environment for Mercer Medicine.

Qualifications:

A high school diploma or GED is required, along with one year of healthcare office experience to include hands on computer knowledge of electronic medical records, preferably Athena . The successful candidate must be able to provide excellent customer service with a professional, yet friendly, disposition. Must be flexible and adapt to change well. The ability to maintain composure and the awareness of when to seek help from supervisors are essential.

 

Background Check Contingencies:
- Criminal History
- Credit Check
 

Document Attachments:
- Resume
- Cover letter
- List of three professional references with contact information

 

Why Work at Mercer University

Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, schedules that allow for work-life balance, and  so much more!

At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University.   

Scheduled Weekly Hours:

40

 

Job Family:

Staff Clinical Services Non-exempt

 

EEO Statement:

AA/EEO/Veteran/Disability

Mercer University recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives, and backgrounds.