Posted:
11/18/2024, 1:23:47 AM
Location(s):
Queensland, Australia
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Join our Talent Community for vacancies across areas in South Coast & Southern Highlands
No prior banking experience is required - full training will be provided
We are seeking x3 enthusiastic customer service professionals to join our Bowral and Moss Vale branch team
Position 1:
Moss Vale Multi-Channel Branch
12 month Fixed Term contract (potential for perm)
33 hours per week - Monday - Friday
Between 9:30-1pm: Our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions.
After 1pm: We assist our customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment.
Position 2:
Bowral Branch
Monday Friday - approximate 30 hours per week
Permanent position
Position 3:
Bowral Branch
Monday Friday - approximate 20 hours per week
Permanent position
Please make note the role you are applying for in your application
About you
To be successful in this role you’ll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.
Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
Excellent communication skills & the ability to articulate financial terms in a clear way
The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do
Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers
Don't wait, apply today!
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Website: https://commbank.com.au/
Headquarter Location: Sydney, New South Wales, Australia
Employee Count: 10001+
Year Founded: 1911
Last Funding Type: Post-IPO Debt
Industries: Banking ⋅ Finance ⋅ Financial Services ⋅ Wealth Management