Main Purpose

Support the execution and maintenance of the Business Continuity Management (BCM) program across Trafigura and group companies in the Americas. This role is essential to ensuring organizational resilience and operational continuity by developing, implementing, and maintaining comprehensive business continuity plans that protect Trafigura's trading operations and stakeholder interests across the region.

Knowledge, Skills and Abilities

Experience:

• Minimum 5 years of business and IT experience in multinational organizations
• Minimum 3 years of hands-on Business Continuity Management (BCM) experience
• Proven track record supporting BCM programs in multi-site environments
• Experience in commodities trading, financial services, or similarly regulated industries (preferred)

Technical Knowledge:

• Understanding of Business Continuity Management practices and international standards
• Working knowledge of mid-office and back-office operations in trading environments

Language Requirements:

• English: Fluent (written and verbal) - highly desirable
• Spanish: Fluent (written and verbal) – mandatory

Communication & Collaboration:

• Strong interpersonal skills for building relationships with business leaders and support teams
• Training delivery and facilitation capabilities

Personal Attributes:

• Self-motivated with high degree of initiative and accountability
• Resilient under pressure with calm demeanor during crisis situations
• Ability to work independently and take ownership of assigned goals

Key Responsibilities

Business Recovery Plan Ownership

• Assume full ownership and management of assigned business recovery plans
• Ensure plans remain current, tested, and aligned with business needs through annual reviews and updates as changes occur

Business Impact Analysis (BIA) Support

• Provide guidance and support to business leaders on Business Impact Analysis (BIA) and recovery planning activities
• Facilitate BIA workshops and interviews with key stakeholders to identify critical business functions and dependencies

Global Framework Implementation

• Support the implementation and maintenance of Trafigura's global BCM framework across Americas business units
• Work with global BCP team and remote locations as a service provider, ensuring adherence to global BCP/BCM standards

Testing and Training Coordination

• Schedule, attend, coordinate, and conduct planned business continuity tests and exercises; document test results, identify gaps, and implement corrective actions
• Develop and deliver overview presentations and training sessions internally to ensure continued awareness and preparedness

Program Assessment and Continuous Improvement

• Conduct periodic and comprehensive assessments to ascertain program effectiveness
• Drive enhancement of BCM capabilities through lessons learned, best practices, and industry benchmarking

BCP Tools and Documentation Management

• Manage and maintain BCP tools and platforms used across the organization
• Ensure all BCM documentation is accurate, accessible, and compliant with corporate standards

Stakeholder Engagement and Communication

• Build and maintain strong relationships with business managers, team leaders, and support teams
• Communicate BCM requirements, updates, and best practices to stakeholders across the Americas region

Key Relations

• Business unit leaders and department heads across Americas
• Global BCP/BCM team members
• Mid-office and back-office managers
• Third-party consultants and service providers

Equal Opportunity Employer

We are an Equal Opportunity Employer and take pride in a diverse workforce. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, colour, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or handicap, disability, or any other legally protected status.