This position assists with the accurate recording and receipting of gifts to the university. This position has significant responsibilities in the areas of data entry, gift entry and donor stewardship that requires a good working relationship with the Gifts Assistant, members of University Development, and other university departments. The day-to-day requirements of this position will support a relationship that enhances the mission of University Development and Grand Valley State University.

Salary and Benefits:

C3 Level. Minimum starting salary of $19.52 per hour

Comprehensive benefits package including medical, vision, dental, life insurance, generous employer retirement contributions, wellness resources and tuition waiver effective on date of hire. ​

Primary Duties:

• Process gifts and pledges (cash, checks, securities, gifts-in-kind, credit cards, bank drafts, matching gifts, payroll deductions) from alumni, friends, corporations, foundations, and other constituents of the University based on current policies and procedures in coordination with the Gift Processing Assistant.

• Responsible for keeping the gift receipt letter process accurate, timely, and on track.

• Prepare the Daily Cash Report for reconciliation with the university accounting system, utilizing the CRM's financial integration tools.

• Receives gift information from diverse sources, researching to complete and verify missing details in preparation for accurate data entry in the CRM.

• Provides customer service to donors with gift inquiries and follow up on donor problems where appropriate.

• Disseminates information that may require explanation and interpretation of departmental policies and procedures to donors, faculty, staff, community members, and alumni.

• Answers or refers inquiries from students, faculty, staff, and the general public regarding established policies and procedures; answer routine inquiries; and schedule appointments and meetings.

• Safeguard donor information, ensuring the CRM is used securely to protect sensitive data.

• Responsible for creating, maintaining, and updating files and record keeping systems; paper and/or computerized.

• Share in clerical/administrative support for the Development Department including answering telephones and taking accurate messages for members of the department as needed.

• Perform other duties as required/assigned by leadership.

Supervision Received:

• Receives general instruction from a designated supervisor but is generally expected to work independently.

Supervision Exercised:

• Hire, train, supervise, schedule and coordinate the work of student employees and may act as lead worker to other PSS staff members within the department/unit/division. 

Working Conditions:

Standard Office Environment

How to Apply

Attach your cover letter and resume. The system will allow you to attach these documents electronically. If you have questions about the position or the posting, please contact University Development at 616-331-6000.  If you need technical assistance, please call Human Resources at 616-331-2215.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of appointment.

Application Deadline:

Application closes November 3, 2024 at 11:59pm. This posting may be closed at any time at the discretion of the University.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Must have the physical stamina to work long hours and/or more than 5 days per week.  The requirements listed are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request. See www.gvsu.edu/affirmative/. TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State).

Grand Valley State University is an Affirmative Action/Equal Opportunity Employer, which includes providing equal opportunity for racial and ethnic minorities, women, protected veterans and individuals with disabilities. University policy extends protections to additional identities.