Senior Manager Solution Engineer - Polaris CRM (Salesforce Project Manager/ Scrum Master) 

Posted:
8/21/2024, 5:00:00 PM

Location(s):
Chennai, Tamil Nadu, India ⋅ Tamil Nadu, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Software Engineering

Responsibilities 

  • Conduct Scrum ceremonies, SAFe ART events including coordinating business demos, retro meetings and Scrum of Scrum meetings 

  • Assist the Product Owner as needed with backlog maintenance, internal and external communication 

  • Provide guidance and coaching on Agile best practices to the teams and the wider organization, ensuring that Agile practices are adopted consistently across all projects. 

  • Develop and maintain project plans, ensuring thatpmo risks are identified and managed effectively and that the project is on track to meet its objectives. 

  • Manage project delivery, ensuring that projects are delivered on time, within budget, and to the required quality standards of the Salesforce Projects 

  • Participate in code reviews, troubleshooting, and performance tuning to ensure that applications are scalable, secure, and maintainable 

  • Finances & Contracts: Manage programs budget allocations; Ongoing Forecasts, Payables and Accruals;; Vendor invoice submissions; Financial Reporting to leadership/ePMO; License Management; Contract Reviews 

  • Resources: Onboarding and Offboarding related activities; Track project assignments; Compliant with Training Needs (CIA, SDLC, Agile) 

  • Project Information Systems: Project monitoring tool, Information Protection, Risk Management, Configuration Management and other Internal Project Data Tracking tools 

  • Project Documentation & Process Guidance: Adherence to SDLC Process and Project checkpoints; Adherence to Internal PMO processes and SOPs; Internal Project Audits; Documentation in regards MS Teams, SharePoint, Gnosis 

  • Program Executive Reporting: Develop and present Portfolio program statuses and executive reports to Portfolio program leadership (including Client partners and ePMO) 

  • Program / Project Quality Assurance & Risks: Weekly status Reporting; Maintain RAID Log and manage Risks; Monitor schedule and quality; Projects compliant with Portfolio PMO processes and SOPs; Agile & Scrum Metrics 

  • Project Closure: Setup of Application Support structure; Transition to Support; system entries; Gnosis and Approved Documents; Compliance Report 

Basic Qualifications 

  • Bachelor’s degree in computer science, Software Engineering, or related field with total relevant experience of 9+ years .

  • 3+ years of experience developing custom solutions in Salesforce CRM platform. 

  • 3 + working experience in scaled agile environment 

  • At least 2 years of experience as a Scrum Master, with a strong background in Salesforce. 

  • Experience working with project management / PMO methodologies such as PMBOK, PRINCE2, Safe or Agile. 

  • Working experience in project management working on Budget management, Resource management, Project documentation, Executive Reporting, Quality Audits and project closure activities. 

  • Experience in an Agile/Scrum development methodologies within sizable corporate organizations 

  • Experience working with project management methodologies such as PMBOK, PRINCE2, Safe or Agile. 

  • Experience with Salesforce Lightning and Apex programming language. 

  • Strong understanding of software development lifecycle (SDLC) methodologies, including Agile and DevOps. 

  • Knowledge of software security principles and experience implementing security controls in Salesforce, including OWASP, CIS, and NIST standards. 

  • Excellent communication, collaboration, and problem-solving skills. 

  • Led and managed Agile Release Train and Scrum teams to deliver high-quality, integrated solutions using Agile methodologies. 

Preferred Qualifications 

  • 2 + Salesforce Certifications that may include Administrator, Advanced Administrator, Sales Cloud Consultant, Platform App Builder, Platform Developer I, User Experience Designer, System Architect, or Application Architect 

  • Coordinated program and project external audits 

  • Technology certifications such as Copado, GitHub, Test Automation Tool Suites (e.g. Pytest, Selenium, AccelQ) 

  • Agile trainings and certifications such as Scrum Master, Product Owner, Scaled Agile SAFE 

  • Working knowledge of Salesforce Health Cloud, Patient Connect product, systems within the Patient Services functions 

  • Knowledge of database, storage, hosting, cloud, application, analytics, and services technologies, Tableau analytics and reporting 

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Information & Business Tech

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Pfizer

Website: https://www.pfizer.com/

Headquarter Location: New York, New York, United States

Employee Count: 10001+

Year Founded: 1849

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Biotechnology ⋅ Health Care ⋅ Medical ⋅ Pharmaceutical ⋅ Precision Medicine