About the Role

Are you a product manager looking to deliver outstanding customer experience and to work in an agile cross functional team? Do you want to help the financial industry removing friction and speeding up cross border payments to drastically improve customer experience by building state of the art payments solutions?

As individuals, banks and corporates demand for frictionless, instant and innovative payment solutions grows, we are looking for talented individuals to help us build the next generation of our payments solutions.  If you want to have direct impact on how the banking industry adapts to the changes in technology and customer expectations and have an affinity with financial services, then SWIFT Transaction Management tribe is a place for you.   We are looking for an ambitious, talented, dynamic and self-driven Technical Product Manager in our Transaction Management tribe.

Being part of the Transaction Management tribe will offer you the opportunity to further grow both your technical and business expertise learning from colleagues and being involved in a number of key industry initiatives that are building on our payment solutions for banks, corporates and Payments Service Providers. Being the common link between our customers (internal and external) and our development teams offers a highly interactive working environment with the opportunity to work on a strategic initiative.

Responsibilities

The Transaction Management Tribe is looking for a talented and dynamic Technical Product Manager for the payment solutions part of the tribe portfolio (Swift GPI, Transaction Manager, Case, Corporate portfolio, etc.).

As a technical product manager for those products, you will be responsible for the delivery of the product roadmap in line with the business requirements and the strategic product vision.

Furthermore, as a member of the technical Product Management team, you will also be responsible to contribute to the strategic evolution of  payment portfolio and of the underlying platform, in line with market trends and latest technology evolutions.

What will your main activities be?

• Formalize customer requirements, review functional and design documents.
• Collaborate with IT delivery teams to ensure a smooth planning and delivery of the gpi product roadmap.
• Work with business product managers in achieving commercial ambitions and exploring potential new initiatives, with a mindset of innovation and challenging the status quo.
• Ensure the other SWIFT products and solutions are correctly enhanced as per SWIFT payment solutions roadmap, by coordinating the formalization of requirements done by other technical product managers. 
• Ensure smooth adoption of our product suite by the community.
• Support sales teams during pre-sales activities.
• Actively contribute to the definition and the evolution of the Transaction Management tribe products and other SWIFT products such as Messaging and MI platform components

What will make you successful?

Professional skills

• Customer focused person, striving to continuously maximize the value delivered to our customers and improve their customer experience.  Proven experience in customer-facing activities
• Real doer/delivery oriented: making things happen. Enthusiastic and dynamic individual willing to "roll up the sleeves" and contribute to the overall objectives and deliverables of the team
• Open to change and curious with a real interest for innovation (e.g. new technology trends, how to improve the platform; enhance users experience, build new products)
• Excellent analytical, communication and interpersonal skills with a strong track record and building and maintaining relationships with your key stakeholders
• Team player, collaborative and able to build bridges with others. Ability to cross-skill and develop a “T-shape” profile to help the team to deliver on its objectives
• Proactive and continuous improvement mindset
• Fluent in English (spoken and written)

Technical skills

• Product Management or Product Owner experience, preferably in a B2B environment (Skills in customer requirements gathering, so as to translate business needs into well-defined specifications and design, Good collaboration with IT to transform the specifications into a finished and well-defined product, Be recognized as a technical market expert able to select the best technical option in terms of delivery (in-house development; off the shelf; joint development in partnership) Ability to prioritize and focus on the most important issues at hand)
• Strong project management/planning/organizing skills are required in order to be successful in this role. Working experience in an Agile team is a plus.
• Strong knowledge of the SWIFT business is an asset
• Abreast of technical solutions available on the payments market.
• Understanding of the Payments markets

Experience

• At least 5 years’ experience preferably in the financial industry in a product management position.
• Experience in managing large scale international projects.

Education

• University degree in Marketing, IT, Engineering or equivalent.

About the Transaction Management tribe

The Transaction Management tribe is a great learning environment, where you will have a rare chance to be deeply involved in the shaping of the future of global financial landscape and will be at the heart of the realization of SWIFT strategic ambition to remove payment friction and make them instant.

About SWIFT

SWIFT is a global industry cooperative in international payments, developing world class solutions that powers the world economy, supporting the banking community, security trading and most very large corporations worldwide. We transfer the world’s GDP in value through our systems every 3 days. SWIFT builds data solutions that help its customers monitor their communications within the global financial system. We support them to achieve their operational or strategic objectives and to conform to regulatory requirements. 

People are the foundations of our success. We depend on technological and business excellence – and on a culture that values diversity, strives for sustainability and fosters a healthy work/life balance.

              

              

What we offer

We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

              

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, sexual orientation, or veteran/military status.