Posted:
7/13/2025, 5:00:00 PM
Location(s):
Pennsylvania, United States ⋅ State College, Pennsylvania, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
Workplace Type:
Hybrid
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
JOB DESCRIPTION AND POSITION REQUIREMENTS
Pegula Ice Arena is seeking part-time Pegula Team Members.
This position is critical to the day to day operations of the facility as it is on the front lines of interacting with our teams, guests, and community user groups.
Responsibilities:
Providing guests with exceptional customer service in a friendly and welcoming atmosphere
Providing information about arena programming both in person and over the phone
Collecting cash and processing credit card transactions
Handling money and filing out necessary paperwork for point of sale
Setup and Break Down Community and Varsity Events
Responsible for checking locker rooms and other housekeeping tasks and other duties as assigned
Qualifications:
Upbeat and outgoing personality
Strong understanding of customer service
Capable of working as both an individual and part of a team
Capable of accepting directions, corrective criticism and developmental feedback.
Must be a minimum of 18 years of age.
Must be able to lift 50 pounds with or without accommodation and stand for 6 hours
Ability to works nights and weekends is preferred
This position is open to everyone, students, and non students alike.
BACKGROUND CHECKS/CLEARANCES
This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check.
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
Website: https://www.arl.psu.edu/
Headquarter Location: State College, Pennsylvania, United States
Employee Count: 1001-5000
Year Founded: 1945
IPO Status: Private
Industries: Universities