As our new Marketing Manager, you’ll be a strategic individual contributor responsible for leading the development and execution of high-impact marketing programs that drive customer loyalty, product utilization, and revenue growth across Australia and New Zealand. You’ll play a pivotal role in transforming veterinary care by embedding IDEXX’s innovative diagnostics and software into everyday workflows—without direct reports, but with strong influence across cross-functional teams.

You will:

• Design and manage customer retention and loyalty programs that deliver measurable business outcomes.

• Collaborate with regional and global stakeholders to align marketing initiatives with commercial priorities.

• Lead end-to-end program execution—from strategy and communications to adoption and performance tracking.

• Provide tools and support that help veterinary professionals integrate IDEXX solutions into their practice management systems.

• Monitor ROI, adjust strategies, and ensure continuous improvement based on customer and market feedback.

We’re Looking For:

You’re a strategic and hands-on marketer who thrives in a fast-paced, matrixed environment and knows how to turn insights into action.

• 7+ years’ experience in marketing or customer programs, ideally in healthcare, animal health, or related industries.

• Proven success in designing and delivering loyalty or utilization programs.

• Strong project management and analytical skills to drive performance and ROI.

• Excellent communication and stakeholder engagement abilities across regional and global teams.

• A Bachelor’s degree in Marketing, Business, Communications, or a related field

• Proficiency in CRM systems, marketing automation, and multi-channel marketing tools.

What We Offer

It’s a critical part of how we deliver on our purpose. Whether you’re looking to grow your career or deepen your expertise in a role that truly matters, IDEXX offers the support, flexibility, and recognition to help you thrive. When you join IDEXX, you’ll find yourself in a dynamic environment where you’re encouraged to be yourself, innovate, and grow. We offer

• Flexibility: Work on-site, hybrid, or fully remote

• Supportive Culture: Be part of a team that values growth, collaboration, and innovation

• Impact: Help veterinary professionals deliver better care through cutting-edge diagnostics

• Global career development opportunities

• Bring your pet to work!

• Competitive annual bonus scheme and compensation review

• Reward and Recognition Program

• Enhanced bereavement leave for family and pets

• Free wellness programs and health reimbursements

• Discounts on pet products and diagnostic testing

• Tenure recognition with bonus payments and extra leave

• Paid volunteer days and charity support through our One IDEXX program

Why IDEXX

We’re proud of the work we do because it matters. As a global leader in diagnostics and innovation, we help keep pets healthy, ensure safe water, and support sustainable farming. With customers in over 175 countries and a team of 10,000+ people, we’re united by a shared purpose and a culture that values learning, respect, and impact.

Let’s pursue what matters — together.

IDEXX is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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