Prost-Ortho Office Specialist

Posted:
2/25/2026, 10:39:33 PM

Location(s):
Missouri, United States ⋅ Springfield, Missouri, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Facility:

Home Support: 2240 W Sunset St, Springfield, Missouri, United States of America, 65807

Department:

1163 Prosthetics Orthotics SGF

Scheduled Weekly Hours:

20

Hours:

Varied

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

  • Named one of Modern Healthcare’s Best Places to work five times.
  • Named one of America’s Greatest Workplaces by Newsweek.
  • Recognized as a Greatest Workplace for Women in both 2023 and 2024.
  • Listed as one of the Greatest Workplaces for Diversity in 2024.
  • Acknowledged by Forbes as one of the Best Employers for New Grads.
  • Ranked among the Best Employers by State for Missouri.
  • Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.

Benefits

  • Medical, Vision, Dental, Retirement Plan with employer match, and many more!
  • For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description:

A Prosthetic and Orthotic Office Specialist will provide the highest level of customer service to patients, fellow employees and referral sources through the coordination and administration of contact with all customers. Responsibilities involve a good understanding of the P & O clinic software system OPIE which is used for the majority of all operating tasks. Responsibilities also include all aspects of clinic administrative operations from scheduling appointments, validating insurance and payment authorization, filing claims when needed, processing payments, assisting with account collections and conducting billing research. Assist with efficient cash collections through excellent reimbursement practices while ensuring compliance with relevant laws, regulations and established company policies and compliance programs.Education: ▪ Required: High School Diploma or Equivalent ▪ Preferred: Associate’s degree or higher Experience: ▪ Required: 1-2 years' experience in a medical office setting ▪ Preferred: 3-5 years in a P and O practice and experience with OPIE software Skills: ▪ Excellent communication skills ▪ Microsoft office skills ▪ Ability to multitask Licensure/Certification/Registration: ▪ N/A