Posted:
12/17/2024, 12:58:13 AM
Location(s):
Islamabad Capital Territory, Pakistan ⋅ Islamabad, Islamabad Capital Territory, Pakistan
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
Remote
Who we are:
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Visit gomotive.com to learn more.
About the Role:
As a Collections Specialist, you will serve as the main point of contact for all collections-related inquiries. You will use your understanding of our invoices to clarify details and questions from customers as it relates to subscription fees and one-time charges. You will follow up with customers to inquire about unpaid invoices and resolve any issues impeding payment via phone calls, emails, and case management. You will also help with account reconciliations and other ad-hoc projects as needed. Ultimately responsible for cash received by Motive.
What You’ll Do:
What We’re Looking For:
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
Please review our Candidate Privacy Notice here.
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
#LI-Remote
Website: https://gomotive.com/
Headquarter Location: San Francisco, California, United States
Employee Count: 1001-5000
Year Founded: 2013
IPO Status: Private
Last Funding Type: Series F
Industries: Artificial Intelligence (AI) ⋅ Logistics ⋅ SaaS ⋅ Transportation