Personal Bankers at UMB are experts at building customer relationships and salesmanship. Personal Bankers use their product knowledge and every interaction to identify needs and offer financial solutions to help customers secure their financial well-being while making banking easy.  

UMB’s branches offer many opportunities to expand your financial education & grow your career within Consumer banking and UMB.  UMB believes that questions nurture conversations, leading the way to meaningful financial recommendations for our customers.  Relationship banking is not a one-size-fits-all approach; we differentiate ourselves by delivering the unparalleled customer experience.

How you will spend your time:

• Ask personalized questions to convert transactions, account maintenance and other routine service requests into cross-sell conversations that deepen client relationships while meeting the customers needs.
• Personally create sales opportunities by calling leads, visiting businesses to offer workplace banking, and developing referral networks.
• Achieve your daily key performance metrics while balancing competing priorities.
• Learn processes like transactions, managing a cash drawer and completing bank documentation that you consistently perform according to industry and legal standards.
• Other duties as assigned.

We are excited to talk to you if you:

• Thrive in a high energy, sales-driven team, and leverage daily coaching and feedback to polish your sales outcomes.
• Use your expert product knowledge and conversation skills to build upon your customers' needs and make a true difference in their financial lives.
• Communicate in a compelling manner, project a positive image, and enjoy solving problems and creating positive outcomes.
• Demonstrate attention to detail whether completing documents or explaining features and benefits.
• Have a HS Diploma or equivalent
• Have one year of experience in a Retail environment engaging with customers and making product recommendations that lead to sales or relevant experience 
• Reliable transportation and ability to work branch hours, including weekends and some evenings
• NMLS registration within 90 days

Target pay: $22/hr

Deadline to apply: January 23, 2026

Compensation Range:

$32,640.00 - $71,920.00

The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information.

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?

You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to [email protected] to let us know the nature of your request.

If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.