Essential Duties and Responsibilities:

• Greeting guests in a welcoming manner

• Accurately directing guests to restrooms, concessions areas, and seats

• Scanning admission tickets and passes from guests for each event

• Checking in Will Call, Premium, and VIP guests

• Passing out programs or other event-related materials

• Answering event or facility-related questions

• Assisting security personnel with crowd control

• Ensuring the safety of guests throughout the show or performance

• Maintaining the standards of cleanliness inside the theater and lobby

• Working as a part of a team to ensure the best experience for patrons and artists

• Consistently offering professional, engaging, and friendly service

• Other duties as assigned

Qualifications

The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Exceptional verbal communication skills

• Professional presentation, appearance, and work ethic

• Safety-minded and able to follow and enforce safety protocols

Education and/or Experience

• Previous work as an usher preferred

• Experience working in the service industry a plus

• Strong interpersonal skills and a friendly demeanor

Working Environment

• Sitting and standing for long periods of time.

• Position may include being outside the venue doors.

Work Hours

• May be required to work nights, weekends, and/or holidays

• Irregular hours

• Flexible schedule

Physical Demands

• Carrying or lifting items weighing up to 25 pounds

• Handling objects, products, and scanning machines

• Must be able to stay in one location for long periods of time and safely/efficiently move about the entire facility

Supervisory Responsibilities

None

Compensation

• Hourly Rate: $17 per hour

• Overtime: time and one-half paid for weekly hours over 40

• Sick leave paid in accordance with Washington state law

The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.