Posted:
9/17/2024, 6:38:07 AM
Location(s):
New Jersey, United States ⋅ Florham Park, New Jersey, United States ⋅ New York, New York, United States ⋅ New York, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
IT & Security
Workplace Type:
Hybrid
Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
You will be part of a vital team responsible for the ongoing support and maintenance of network infrastructure primarily consisting of Cisco and Aruba network devices, including routers, switches, and wireless access points. This position's primary role is to install, operate and maintain network devices and to mitigate network outages and performance issues. This team is first to take appropriate action to resolve network and system problems as they appear. We detect, analyze, and resolve network LAN/WAN and transmission system problems while minimizing impact on the business. We differentiate between primary and secondary network failures. Based on the severity or type of event, we identify and engage additional resources as required. We are responsible for remotely supporting installation of various IT hardware equipment and bringing systems "on-line". This role is part of a team that is required to support client infrastructure 24x7x365 and adhere to SLA requirements for responsiveness and resolution times.
Key Responsibilities:
Configure, install, and troubleshoot various network devices and services (e.g., routers, switches, wireless, voice, DNS, DCHP, NAC) across multiple client sites.
Manage and resolve issues related to Cisco/Aruba switches and wireless access devices.
Monitor performance and ensure system availability and reliability. Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
Perform network maintenance and system upgrades.
Liaise with vendors and other IT personnel for problem resolution.
Ensure strict adherence to SLA requirements for responsiveness and resolution.
Utilize Network Management systems and tools for monitoring and troubleshooting.
Participate in an on-call rotation and respond to emergency network issues.
Basic Qualifications:
Minimum 3 years of experience in configurations, installs, and troubleshooting various network devices and services e.g., routers, switches, wireless, voice, DNS, DCHP, NAC across multiple client sites.
Minimum 3 years of experience in managing and resolving issues related to Cisco Aruba switches and wireless access devices. Monitor performance and ensure system availability and reliability
High School Diploma or GED
Preferred Qualifications:
CCNA
Cisco Certified Network Associate
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Hourly Salary Range
California $51.44/HR - 61.44/HR
Colorado $51.44/HR - 61.44/HR
District of Columbia $51.44/HR - 61.44/HR
New York $51.44/HR - 61.44/HR
Maryland $51.44/HR - 61.44/HR
Washington $51.44/HR - 61.44/HR
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About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com
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Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
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For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
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Website: https://accenture.com/
Headquarter Location: Dublin, Dublin, Ireland
Employee Count: 10001+
Year Founded: 1989
IPO Status: Public
Last Funding Type: Grant
Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing