RaceTrac Company Overview

Job Description:

The Risk Management Coordinator provides comprehensive support to the Risk Management department, while reporting to the Manager of Risk Programs. This position plays a critical role in claims evidence management, with a primary focus on retrieving and preserving store video footage for claims processing. The coordinator may also assist with guest complaint resolution; provide support to the general liability function of the department; and help facilitate the workers' compensation process to ensure employees return to work safely and efficiently. This individual will also work with our third-party administrator to ensure our outside counsel are paid, while also serving in an administrative capacity to support the department's daily operations.

Responsibilities:

• Supports the Director of Risk Management and Risk Management team.
• Creates and updates spreadsheets and works with the third-party administrator web based program.
• Downloads all store video footage for claims in order to preserve evidence.
• Carries out administrative tasks as needed, including but not limited to: coordinating meetings, filing, distributing the mail, copying, completing check requests, bond requests, claims reporting, etc.   
• Assist with the completion of workers’ compensation wage statements and payroll information.
• Return phone calls to medical providers to provide the claim numbers and third party provider information.
• Assists with the completion of certain workers’ compensation panels, as needed.
• Requests payroll records and wage information for review to Risk Management team.
• Follows up on stop payment requests when requests are received from third party provider.
• Point of contact for unclaimed check issues and incoming checks or wires.
• Assist with Subrogation demands and subsequent required contacts.

Qualifications:

• High School GED required
• 3+ years’ work experience in a related field required.
• Experience using Microsoft Office with extensive knowledge of Excel and PowerPoint required
• Proficiency in Luminos is a plus

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.