The Opportunity

ShyftLabs is seeking an experienced Program Manager, Martech Operations & Governance to establish and manage operational governance across a complex Martech, Analytics, Tagging, Privacy, and Measurement ecosystem.

This role will serve as a central point of coordination across Marketing, Analytics, Product, Engineering, Privacy, regional stakeholders, and external technology partners. The primary objective is to create scalable processes for intake, prioritization, communication, issue management, and operational governance, enabling technical teams to remain focused on delivery while providing stakeholders with clear visibility into priorities, timelines, risks, and progress.

The ideal candidate is an experienced program manager with a strong understanding of Martech and digital analytics environments, excellent stakeholder management skills, and a proven ability to establish structured processes within complex enterprise organizations.

Why Join ShyftLabs?

• Hybrid and Remote Flexibility: This role follows a hybrid work model, with three days per week in our downtown Toronto office. Fully remote opportunities are also available for candidates based anywhere in Canada.

• Comprehensive Benefits: 100% of health, dental, and vision premiums covered for you and your dependents from day one.

• High-Impact Work: Take ownership of product strategy and delivery for high-profile Fortune 500 programs.

• Technical & Product Leadership: Work alongside experienced engineering, data, AI, and product professionals on complex technical challenges.

• Growth & Learning: Access extensive learning and development resources to continue building your technical and product leadership capabilities.

• Collaborative Environment: Work with a global, multidisciplinary team across Toronto and India.

Equal Opportunity

ShyftLabs is an equal-opportunity employer committed to creating a safe, diverse, and inclusive workplace. We value different perspectives and encourage applicants from all backgrounds to apply.