Customer Success Manager

Posted:
8/19/2024, 2:44:06 PM

Location(s):
Oklahoma, United States ⋅ Tulsa, Oklahoma, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Have you never met a stranger? Are you completely unafraid to pick up the phone and somehow encourage people to tell you their life’s story? We think you just be the next account executive on our growing Business Development team!

Social skills aside, we’re looking for someone who has an eagle eye for new opportunities and knows exactly how to connect client goals and needs with meaningful solutions. You’ll need to be curious and always hungry for more information, as well as able to synthesize all that information in a way that anyone can understand.

But let’s be clear: We’re not looking for someone who simply sells stuff. We value client relationships above all else at InterWorks. It’s not enough to talk the talk – you’ll need a genuine approach and care for client outcomes and success, guiding them to meaningful solutions they actually need.

The good news is that you’ll be supported by a team that cares just as much as you do. Together, we'll build new relationships, strengthen existing ones and work for the mutual benefit of everyone!

Please be advised that this role is required to be located in one of the InterWorks Oklahoma offices.  Remote work or telecommuting arrangements outside of this jurisdiction are not permissible for this position.

Salary range commensurate with experience and qualifications:  $65,000-$90,000

What You’ll Do

  • Build relationships with new and existing clients though sales calls, networking and industry events
  • Find and consult with prospective clients across multiple industries to develop a strong pipeline of data solutions
  • Originate and develop trusted relationships with prospects by understanding their business objectives and present relevant data service offerings
  • Work with multiple internal stakeholders to drive projects to successful completion
  • Update and maintain the CRM (Salesforce) database to ensure quality of data and all communication is recorded in timely manner with accurate forecasting

 What We’d Like You to Have

  • Strong written and oral communication skills
  • Background in consultative selling
  • Effective time management
  • Creative problem solving and analytical skills
  • Open to ad-hoc duties
  • Business acumen, technical acumen and consultative skills
  • Ability to clarify a prospects challenge, articulate a problem, propose a solution, coordinate across departments and follow through on architecting the sales effort
  • Curiosity, resilience and an amazing attitude
  • Ability to build and maintain a sales pipeline while delivering accurate forecasting to sales leadership
  • Ability to work under pressure and have great attention to detail

Why InterWorks

InterWorks is a people-focused tech consultancy that empowers clients with customized, collaborative solutions, and we love pursuing innovation alongside people who inspire us. Our approach to work and community is unique and unconventional—just like us—and that’s the way we want it. The only thing missing is you.  At InterWorks, we value unique contributions, our people are the glue that holds our business together.  We’re always looking for the right people, and we could be your perfect fit.

InterWorks

Website: https://interworks.com/

Headquarter Location: Oklahoma City, Oklahoma, United States

Employee Count: 101-250

Year Founded: 1996

IPO Status: Private

Industries: Business Intelligence ⋅ Consulting ⋅ Cyber Security ⋅ Graphic Design ⋅ Identity Management ⋅ Information Technology ⋅ IT Infrastructure ⋅ Security ⋅ Social Media ⋅ Web Design