Posted:
9/5/2024, 8:52:58 AM
Location(s):
San Francisco, California, United States ⋅ California, United States
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Workplace Type:
Remote
We're looking for a Customer Success Manager (Scaled) to join our team at SafeBase. In this role, you will play a crucial role in ensuring successful outcomes at scale. A an early member of the team, you will have the opportunity to help build and refine SafeBases’ Customer Success organization and define the scaled customer motions to drive activation and retention.
What You'll Do:
Experience We're Looking For:
Preferred Experience:
Job descriptions are just a description. SafeBase is full of curious optimizers, which is why we value unique experiences, abilities and opinions. If this role sounds like your next adventure, but you don’t feel entirely qualified, apply! We value candidates who own it, and if you’re relentlessly resourceful too, you might be exactly who we are looking for.
Remote @ SafeBase
We believe that working remotely shouldn’t cause any barriers to a great employee experience, so from onboarding to day to day operations, when you work remotely at SafeBase your colleagues and leaders are only as far as a *virtual* tap on the shoulder away. Our roles require 10% travel as we like to meet yearly for collaboration.
Core Values
Customer-First: We prioritize our customers over the long term and value our reputation above short-term gains.
Extreme Ownership: We take pride in the quality of our work and the success of the company. We take accountability and act like owners, not renters.
Hunger: We find ways to get more done with less, ruthlessly prioritizing to operate with the necessary speed without sacrificing quality.
Win and Fail Together: Our combined success relies on effective communication, collaboration, assuming best intent, and a culture of continuous learning.
Website: https://safebase.io/
Headquarter Location: San Francisco, California, United States
Employee Count: 11-50
Year Founded: 2020
IPO Status: Private
Last Funding Type: Series A
Industries: Cloud Security ⋅ Cyber Security ⋅ Network Security ⋅ Sales Automation