Posted:
10/14/2025, 8:24:18 PM
Location(s):
Łódź Voivodeship, Poland
Experience Level(s):
Junior
Field(s):
Customer Success & Support
Workplace Type:
Hybrid
ABOUT US
Tate & Lyle is on a journey of change, inspired by our purpose of Transforming Lives through the Science of Food. Today, we are a global leader in sweetening, texture and fortification products that remove calories and add fibre. Customers use our innovations to create healthier, tastier food and drink for billions of consumers. Across the world, we are unlocking the curiosity and courage in our people – to foster a truly experimental culture and create a tech-enabled, more agile, risk-ready operation. Join us to play your part in growing our business and its positive impact on communities, society and the planet.
Tate & Lyle Global Shared Services Centre in Łódź is the principal location for handling the business support activities and processes for Tate & Lyle, both transactional as well as value-added business partnering support. Starting operations in 2011 with less than 50 people, we now have over 350 employees supporting operations globally. We have 30 teams operating in Łódź to provide service in the areas of Finance, Customer Service, Procurement, HR/People Services, and IS/IT
ROLE PURPOSE
The Junior Transaction Processing Analyst aims to manage and oversee the collection of the outstanding receivables from customer and ensure that debts are collected in a timely and efficient manner.
Team support:
Keeping track of outstanding invoices and ensuring that clients are adhering to their payment terms.
Regularly contacting clients via phone, email, or other communication methods to remind them of overdue payments and to resolve any issues that may be delaying payment. Keeping customer contact data up to date in the system
Maintaining assigned accounts in terms of coordinating necessary adjusts, clearings, write offs, refunds and other actions to keep the portfolio in order. Proactively addressing and resolving any disputes or discrepancies that clients may have regarding their invoices or payments.
Regularly reporting the status of documents in the assigned portfolio via providing relatable description in the system, attending in calls, writing summary emails and such.
Identifying a potential financial risk of uncollectable cash as well as other process obstacles and highlighting it to the Team Leader and/or Coordinator.
Monitoring of assigned accounts reconciliation for both third party and Intercompany
Working closely with other departments such as sales, customer service, and finance to ensure that any issues affecting payment are resolved promptly.
Prepare and submit reports as required.
Ensure compliance with organizational policies and procedures.
Participation in internal and external audit
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PERFORANCE MEASURES
KPIs relating to service and process efficiency and effectiveness.
Internal control measures
Number of improvements introduced/ project accomplished.
Accomplishment of yearly individual and company objectives
Accuracy and timelines of tasks performed.
Quality of professional communication, identification the needs of customers and responding with appropriate actions which build long term relationships.
WHAT WE CAN OFFER YOU
As a business operating in 50 countries worldwide, we offer a global rewards package to all employees alongside a range of country-specific benefits. In addition to the flexible working policy, hybrid working model & competitive salary we offer:
At Tate & Lyle, we are committed to all our employees being seen, heard, and valued and thus, we value the contributions of people with unique backgrounds, identities, and experiences.
Tate & Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce.
Website: https://tateandlyle.com/
Headquarter Location: London, England, United Kingdom
Employee Count: 5001-10000
Year Founded: 1903
IPO Status: Public
Industries: Food Processing ⋅ Manufacturing